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Reviews (556)
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All reviewsoutdoor poolmini golfniagara fallshot tubfairview mallwingssports barearly checkrooms are cleanfridge and microwaveyogurtfamily weddingconvenient locationeasy accessqew highwaychecking outminute drive
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Reviewed 5 October 2017

The hotel is in need of a renovation, The rooms are showing their age with rest on inside bottom of bath door and a poorly fitted 12"x12" panel over the toilet below the towel rack. Individual soap and shampoo would be an improvement to wall mounts. The desk staff were most helpful and an onsite restaurant is a plus with breakfast a highlight. Pillows were great.

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with Best Western
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian N, General Manager at Best Western St. Catharines Hotel & Conference Centre, responded to this reviewResponded 25 October 2017

Thank you for your feedback. We are always looking for ways to improve our product and its feedback like this that we review to ensure future guest expectations are met.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

Very welcoming, comfortable and clean hotel. Staff were very friendly and helpful and would definitely stay here again. Good location near the highway and close to restaurants and shopping. Room was spotless and it was nice to be able to walk out onto our own balcony.

  • Stayed: September 2017, travelled with friends
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Review collected in partnership with Best Western
Thank Melanie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian N, General Manager at Best Western St. Catharines Hotel & Conference Centre, responded to this reviewResponded 25 October 2017

Thank you for staying with us. See you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

Clean and relaxing . From the friendly greeting to nicely appointed room, it made for a great overnite stay while in Niagara area. Wrigley restaurant and sports bar served up good eats. Try their burgers...! Breakfast is included. Will be back again.

Stayed: October 2017, travelled solo
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian N, General Manager at Best Western St. Catharines Hotel & Conference Centre, responded to this reviewResponded 25 October 2017

Thank you for your business. We look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2017

I arrived about 3:30 in the afternoon for a family wedding the next day. The room was ready. The check in process was easy and performed by a helpful, polite and professional person. The room was easy to find. The staff I encountered were very friendly and helpful. I asked a maid how to get to the pool, she took me to the pool, I was very surprised and pleased. The free buffet breakfast was hot and good. I had a club sandwich for lunch on Friday, again hot and good. No problems no complaints for the two nights I stayed. Would not think twice about staying there again.

  • Stayed: September 2017, travelled solo
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Review collected in partnership with Best Western
Thank GJA1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2017

We stayed at the Best Western St. Catharine's on a recent trip to wine country. It was close enough without having to pay too much for our stay. During this visit parking and breakfast was included. The location is close to restaurants, a mall and Costco.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
1  Thank tdawood11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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