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All reviews outdoor pool mini golf niagara falls hot tub fairview mall wings sports bar early check rooms are clean fridge and microwave yogurt family wedding convenient location qew highway easy access minute drive niagara area
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Reviewed 25 June 2017

The hotel was great just had issues with not being wheelchair accessible for the Executive Suites or second floor. The room was clean and plenty of space. Very small bathroom. Air conditioner worked beautifully only took a few hours to cool the room down. Staff were very friendly and helpful. Restaurant food was good. Bed was very comfortable.

  • Stayed: June 2017, travelled as a couple
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Review collected in partnership with Best Western
Thank Z3922BIjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian N, General Manager at Best Western St. Catharines Hotel & Conference Centre, responded to this reviewResponded 1 July 2017

Thank you for your feedback. We've just introduced 2 additional accessible rooms to our inventory which we would love for you to come check out. We look forward to seeing you again soon.

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Reviewed 24 June 2017 via mobile

Great hotel! Excellent service and all staff were very friendly and always with a smile.
Great hotel for cyclists; you can bring bike Rita into rooms .
Hotel has a pool just off the main lobby and although we didn't use it, it looked well appreciated.
Hotel extremely clean and well maintained. Rooms spacious and comfortable. Beds very very comfy and pillows are terrific. Slept extremely well.
Hotel has a terrific bar "Wrigleys" which served cold beer and delicious food. Staff were real nice also.
Great location right at QEW and Lake Road and close to Welland canal.
I would definitely stay there again and would also recommend you try it as well

Stayed: June 2017, travelled with family
Thank vinnie52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian N, General Manager at Best Western St. Catharines Hotel & Conference Centre, responded to this reviewResponded 1 July 2017

Thank you for your amazing feedback. We take pride in our facilities and glad you had a chance to utilize most of the hotels amenities. Cyclist love our ideal location near Welland Canal and many bike paths. Look forward to see you again soon.

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Reviewed 19 June 2017

Good place to stay but a little over priced staff are okay, breakfast is okay, lots of parking space is good. The pool is okay but the change room is a little dirty. Cheap priced family hotel but could be a little more cleaner and or cheaper. Use indoor pool b/c outdoor pool was in maintenance.

  • Stayed: June 2017, travelled with family
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Review collected in partnership with Best Western
1  Thank Hanna Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian N, General Manager at Best Western St. Catharines Hotel & Conference Centre, responded to this reviewResponded 22 June 2017

Thank you for sharing your stay with us. Our guests love our breakfast and amenities such as our indoor pool and seasonal outdoor courtyard pool. Our outdoor pool is now open and its a great place to unwind after a long day of touring all the great sites Niagara has to offer.

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Reviewed 19 June 2017

The staff here are friendly, courteous and extremely helpful. I have stayed here several times and it is always the same - excellent! Great location, close to everything in the Niagara area. I highly recommend this hotel!

  • Stayed: June 2017, travelled with family
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Review collected in partnership with Best Western
Thank V6225UScatherinem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian N, General Manager at Best Western St. Catharines Hotel & Conference Centre, responded to this reviewResponded 22 June 2017

Thank you for your kind words. We appreciate your business and look forward to welcoming you back!

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Reviewed 13 June 2017

We stayed here for a lacrosse tournament with the team. The hotel was perfect for large groups. Unfortunately the outdoor pool was not open which was inconvenient and a big bummer. The kids were able to play mini-putt and swim at the indoor pool though. The courtyard is a great area for large groups. My room was mediocre at best. Good enough to serve its purpose. Hotel staff were very kind and helpful. Definitely would recommend for a large group travelling together. Wouldn't stay here for a leisure stay as a couple, for example.

  • Stayed: June 2017, travelled with friends
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Review collected in partnership with Best Western
Thank celesteco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adrian N, General Manager at Best Western St. Catharines Hotel & Conference Centre, responded to this reviewResponded 22 June 2017

Thank you for staying with us. We appreciate your positive feedback and love that your entire group could stay with us. We also have our Executive wing which serves our corporate guests or couples looking for something different. Hope to see you again soon.

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