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The Business Inn & Suites
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Savings alert! 19% below average rates

The price you found is 19% lower than this hotel's average rate of US$ 187/night.

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Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of US$ 137/night.

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The price you found is 20% lower than this hotel's average rate of US$ 159/night.

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Savings alert! 24% below average rates

The price you found is 24% lower than this hotel's average rate of US$ 186/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Reviews (1,734)
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Reviewed 6 December 2017

I recently stayed at the Business Inn on a business trip to Ottawa and was very impressed with my room - which was actually more like a small apartment. Very simple yet tasteful and convenient. Everything I could possibly need or think of was already there waiting for me and the staff were polite and most helpful. Full-size range and fridge, breakfast downstairs with lots of everything and a computer and printer in my room. Even stage lights around the bathroom mirror - great plus for performers. I recommend this accommodation and will stay here next time I am in Ottawa. My only real complaint is not actually regarding the Business Inn but rather the location of my room since there was a booming disco across the street. I didn't appreciate the noise when I needed to sleep however I noticed the hotel had thoughtfully placed a white noise machine in the room to combat the disturbance somewhat. In future I will request a room elsewhere in the building should I make a return visit.

Room Tip: "Rooms on the south side are quieter"
  • Stayed: December 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank jeffsZ384NI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TonyTBI, Guest Services at The Business Inn & Suites, responded to this reviewResponded 9 December 2017

Thank you for your candid comments! We are happy to hear you had enjoyed your stay in addition to all the amenities we provide. Glad to hear the white noise machine had somewhat helped. We apologize for the disturbance. Hopefully we see you again soon!

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Reviewed 4 December 2017 via mobile

The rooms are like full aparments which is awesome. They come with a full kitchen, dining area, living room and a computer desk with a computer. It is definitely a dated place so not for someone looking for a modern and updated hotel. I feel like it would be good for a family though. Lots of space!

Stayed: December 2017, travelled as a couple
Thank Sarah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBIGuestServices, Guest Services at The Business Inn & Suites, responded to this reviewResponded 9 December 2017

Thank you for the candid comments. We are happy to hear you enjoyed the spacious room layout as well as your stay. Hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2017

There are positives and negatives to this hotel:

Positives:
Quick check in
Friendly front desk
Great location
Spacious rooms

Negatives:
Very soft, lumpy mattress
Terrible shower
Breakfast area looks and feels feels like a hospital cafeteria

This hotel is good for families or long stay but it is a long way from being a 5-Star hotel.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Weerobbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBIGuestServices, Guest Services at The Business Inn & Suites, responded to this reviewResponded 9 December 2017

Thank you for the constructive feedback. We'll take note of all this and continue to improve. Glad to hear you enjoyed the spacious room layout and found the check-in process quick. Hopefully we see you again soon!

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Reviewed 1 December 2017

Not sure why anyone would give this place less than 5 stars. The suites are clean and massive, price is great and service is amazing. Breakfast had all the things you'd usually expect from a free breakfast hotel and the wifi connection was decent.

  • Stayed: November 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Irina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBIGuestServices, Guest Services at The Business Inn & Suites, responded to this reviewResponded 9 December 2017

Thank you for the great feedback. Glad to hear you had enjoyed your stay in addition to all the amenities we provide. Hopefully we see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2017

Five of us stayed here for a conference. The rooms are well-appointed little apartments that included everything we might have needed, especially for an extended or family stay, right down to a cookie sheet in the full-size oven. Rooms above the 3rd floor have large balconies & all have wall-to-wall windows. There was a wide variety of breakfast choices, including fruit, hot & cold cereal, cooked egg sandwiches, yogurt, breads, condiments, coffee, tea & juices

Room Tip: North-side rooms overlook Minto Park & east-side rooms are quiet with a nice city view.
  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Service
Thank Marg W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TBIGuestServices, Guest Services at The Business Inn & Suites, responded to this reviewResponded 9 December 2017

Thank you for the candid feedback. We are happy to hear you had enjoyed your stay. Hopefully we will see your group here again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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