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“Convenient, Spacious, Friendly staff”

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Residence Inn Ottawa Downtown
Ranked #16 of 68 Hotels in Ottawa
Certificate of Excellence
Reviewed 4 weeks ago

An older facility, but have nice size rooms. Our second stay here, and we were upgraded to a large King Suite. Nice selection for breakfast. Well situated in downtown Ottawa, close to Parliament Hill, National Art Centre, National War Memorial (perfect for us attending the Remembrance Day Service), Bywards Market and Rideau Centre. And the staff are very friendly!

Room Tip: Nicely equipped with appliances like kettle, fridge, stove, microwave, etc. (as expected from Reside...
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  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank Edward T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N R, General Manager at Residence Inn Ottawa Downtown, responded to this reviewResponded 4 weeks ago

Hi Edward T,
I am so happy to read that you enjoyed your stay with us again. Whenever, it is possible our associates try and upgrade our guests to have an enhanced experience and glad we were able to do that for you. Our associates strive to make all our guests happy and thank you for your words about our staff, we appreciate it.
We look forward to your visit again.

With kind regards,

NR

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13 - 17 of 1,071 reviews

Reviewed 4 weeks ago

I travel often and decided to try the Residence Inn. It was a totally different experience than staying at a conventional hotel. The roominess and full kitchen were amazing. The room was well appointed but not as modern as some basic hotel rooms. It was nice and comfortable. If there was anything that I felt was underpar it was the bedding. If travelling for more than a few nights or with more than one person I would definitely recommend this hotel. It really was like staying in a huge 1 bedroom apartment. Exercise facilities were not amazing but certainly allowed me to do any type of workout I desired.

  • Stayed: November 2017, travelled on business
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Review collected in partnership with this hotel
Thank blairgentles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N R, General Manager at Residence Inn Ottawa Downtown, responded to this reviewResponded 4 weeks ago

Hi blairgentles,
I am so happy that your stay with us was comfortable. Thank you for your kind comments and we appreciate it. I am sorry that you felt the bedding was underpar as the beds are Marriott standard and we get some good comments about them. However, i do respect your comments and if there is anything specific about the bed, I would be very pleased to know as our beds are fairly new.

We look forward to next stay with us if you should chance to come to Ottawa again.

With kind regards,

NR

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Reviewed 5 weeks ago

The hotel was clean, safe and provided great service. Great location for visiting Parliament Hill and the Remembrance Day service. Close to grocery stores and restaurants, close to public transportation and friendly staff!

  • Stayed: November 2017, travelled with family
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Review collected in partnership with this hotel
Thank paullong148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N R, General Manager at Residence Inn Ottawa Downtown, responded to this reviewResponded 4 weeks ago

Hi paullong148,
Thank you for your stay with us and your nice comments thereafter. We appreciate it and we also look forward to your stay with us again.

With kind regards,

NR

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Reviewed 5 weeks ago

Having arrived at the hotel after 24hour travel with one flight of 14hrs, I was informed that I didn't have a room that night, although I did have bookings for the rest of my stay. Rather than say this was a problem staff just tried to resolve the situation with without any issue. They sorted the problem without issue and no stress. They couldn't have been more helpful in something that could have been a real problem. Thank you.

  • Stayed: November 2017, travelled on business
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Review collected in partnership with this hotel
Thank bryn981hughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N R, General Manager at Residence Inn Ottawa Downtown, responded to this reviewResponded 4 weeks ago

Hi bryn981hughes,
I am so happy that we had a room for you. It is sometimes difficult during busy periods but glad it worked out for you.
Thank you for your kind words about the staff and they appreciate it.
We look forward to your next stay.

With kind regards,

NR

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Reviewed 5 weeks ago

They have been very accommodating!! Upgraded to King suite as husband’s 65th birthday!! They have a wonderful hot breakfast. It has been a great hotel!! Great location. Close to Parliament!! Very large suites!!

  • Stayed: November 2017, travelled with family
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Review collected in partnership with this hotel
Thank katej119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N R, General Manager at Residence Inn Ottawa Downtown, responded to this reviewResponded 4 weeks ago

Hi katej119,
Congratulations on your husband's 65th Birthday!!!! That's so exciting and thank you for spending that great day here!!
Glad your stay in our location was nice. We look forward to future memories with us!
With kind regards,

NR

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Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
Price Range: ₹ 9,607 - ₹ 16,526 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn

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