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“Ottawa perfection”

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Residence Inn Ottawa Downtown
Ranked #16 of 68 Hotels in Ottawa
Certificate of Excellence
Reviewed 5 November 2017

The staff at this hotel take great care of you, from start to finish. Any issue ( room too warm) is met with prompt attention from the custodian. I asked for bus information back to the airport and was given a personal print out of the route I needed. Breakfast was a feast, swimming pool/ hot tub were spotless. Best part...wonderful beds with lavish pillows and lovely duvets. Real home away from home...but you do pay a premium for the privaledge!

Room Tip: if You like a cooler room for sleeping, set the thermostat ASAP!
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  • Stayed: November 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank Anne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N R, General Manager at Residence Inn Ottawa Downtown, responded to this reviewResponded 6 November 2017

Hi Anne P,
I am so glad that all your needs were taken care of by our associates who always make us proud!! We always feel happy when our guests leave satisfied.
We look forward to your next visit.

With kind regards,

NR

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24 - 28 of 1,069 reviews

Reviewed 30 October 2017

Excellent location to walk to Parliament buildings, market and Sparks Street Mall. Enjoyed a delicious breakfast buffet as well as the swimming pool. All staff were very helpful and friendly. We also liked that we could help go green by forgoing room cleaning for a $5 Starbucks voucher.

  • Stayed: October 2017, travelled with family
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Review collected in partnership with this hotel
Thank jeanr305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N R, General Manager at Residence Inn Ottawa Downtown, responded to this reviewResponded 31 October 2017

Hi jeanr305,
We are so glad that your stay was comfortable and that you enjoyed our Residence Inn breakfasts!!! The Green program is an initiative which helps us reduce our carbon footprint as also gives you a coffee!!!!
We look forward to your visit again.

With kind regards,

NR

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Reviewed 30 October 2017

Was generally pleased with stay but fan in room was very loud and cut in and out all of the time. Room was good, check in was pleasant and it is reasonably clear R to Rideau Mall, restaurants and other things Such as work locations for meetings.

Room Tip: Fan ran way too loud woke me up
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  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Jean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N R, General Manager at Residence Inn Ottawa Downtown, responded to this reviewResponded 31 October 2017

Hi Jean W,
Thanks for your comments and glad the check in was pleasant and you were close to the Mall and the restaurants in the downtown. I am sorry about the fan and glad your stay otherwise was to your satisfaction.

With kind regards,

NR

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Reviewed 29 October 2017

I was my 1st stay at this property, i liked it very much, lots of room, quiet, great location and quick internet. i only stayed one night, but will consider it again for a longer term. the room i had was a 2 bedroom, 2 bath, kitchen and living / dining room.

book a room, you wont be disappointed, overall, a nice Residence Inn

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank scottpollard18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N R, General Manager at Residence Inn Ottawa Downtown, responded to this reviewResponded 31 October 2017

Hi scottpollard18,
I am so happy to read that you were very comfortable in our two bedroom suite!! It makes us proud to read such a nice comment from you! We look forward to your next visit.

With kind regards,

NR

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Reviewed 28 October 2017

Great location (walking distance to Parliament Building, Byward Market, Rideau Centre, Museums), bery clean, spacious room, breakfast included (but hot breakfast not the greatest), staff friendly & helpful. Would definitely stay again.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
N R, General Manager at Residence Inn Ottawa Downtown, responded to this reviewResponded 31 October 2017

Hi Kathy B,
That was a really good review and thank you!! Glad you found the rooms very clean and spacious and the staff friendly. We do have a good variety of breakfast choices and sorry you did not really enjoy it.
We look forward to your next visit.

With kind regards,

NR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn Ottawa Downtown

Address: 161 Laurier Ave W, Ottawa, Ontario K1P 5J2, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Ottawa
#25 Business Hotel in Ottawa
Price Range: ₹ 9,681 - ₹ 16,503 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ottawa Downtown 3*
Number of rooms: 177
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Also Known As:
Residence Inn Ottawa Downtown Hotel Ottawa
Ottawa Residence Inn

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