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All reviewswasher and dryerfull kitchenrideau centrebyward marketpresse cafegreat locationtwo bedroom suiteparliament hillhome away from homelaundry roomwithin walking distancethe general managerparking garagelots of spacelarge suitesliving areadining table
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Reviewed 18 March 2018 via mobile

Second time staying here...did not disappoint!!! Booked a one bedroom suite and had a free upgrade to a two bedroom...thanks so much!! Teenage daughter spoiled with her own bathroom! It's like living in a two bedroom apartment with a full kitchen and washer/dryer. Great view and location! Parked the car and walked several times to the Byward Market, Parliament Buildings, and Rideau Centre. Friendly staff! Will be back again soon.

Stayed: March 2018, travelled with family
Thank YourMKDiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this reviewResponded 19 March 2018

Dear Guest,

Thank you for your continued patronage and for your awesome review! Our friendly Team Members, spacious & well-equipped suites and our fantastic downtown location are definite selling points. With a Walk Score of 99/100, our location is a Walker’s Paradise – great shopping, hundreds of restaurants, tourist attractions, etc. It would be an absolute pleasure to host you and your daughter again on your next stay in Ottawa!

Sincerely,



Chris Pierce
General Manager
Ottawa Tourism’s Star Team of the Year – 2012, 2015, 2016


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2018

Good value for money. Great location.Huge well equipped kitchen for family stay. Close to Rideau centres, grocery store. Friendly staff. Free WIFI. Swimming pool gym. Only inconvenience was the parking spaces for bigger vehicles were limited and were tight

  • Stayed: March 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Nalini S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this reviewResponded 19 March 2018

Dear Nalini,

It was a pleasure to host you and thank you for your excellent review mentioning our friendly Team Members, great location, value for money, fantastic downtown location and hotel amenities! As you may not have been aware, the parking garage next to the hotel is not owned by Les Suites. Parking for taller vehicles may not be available as there is a height restriction on floors 2, 3, and 4. If ever our guests are not able to park in this garage, our Front Desk Agents can easily re-direct to other nearby parking facilities. It would be a pleasure to host you again on your next stay in Ottawa!

Sincerely,




Chris Pierce
General Manager
Ottawa Tourism’s Star Team of the Year – 2012, 2015, 2016


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2018

Great value. Staff was welcoming and helpful. Amenities were more than sufficient. The hotel's proximity to all the major attractions in downtown Ottawa was a big plus. Congratulations! We'd definitely return at a later time.

  • Stayed: March 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Dhalia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this reviewResponded 19 March 2018

Dear Dhalia,

Thank you for your kind words regarding our welcoming & helpful Team Members, great value for money and our awesome downtown location! It would be a pleasure to host you again on your next journey to Ottawa!

Sincerely,



Chris Pierce
General Manager
Ottawa Tourism's Star Team of the Year - 2012, 2015, 2016

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Reviewed 12 March 2018

Les Suites Hotel downtown Ottawa is the best place to stay if you have a convention/ conference in the Shaw Center as hotel is so close, go out the main entrance, turn left and go to the entrance to the Rideau centre 5 minutes you are there. Les Suites Hotel has all the amenities of home if you are planning a family vacation.

  • Stayed: March 2018, travelled on business
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Review collected in partnership with this hotel
1  Thank Culture760297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this reviewResponded 13 March 2018

Dear Guest,

Thank you for your kind words regarding our excellent location and the amenities we offer! For the price of a regular hotel room, our guests can enjoy a spacious suite with a full kitchen and five appliances. We also have a fabulous fitness centre and indoor pool. Thank you once again for your fantastic review and it would be a pleasure to provide you a warm welcome back on your next stay in downtown Ottawa!

Sincerely,



Chris Pierce
General Manager
Ottawa Tourism’s Star Team of the Year – 2012, 2015, 2016

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Reviewed 10 March 2018

Staff is extremely helpful and very nice. I was surprised at how big my room was, it even had a washer and dryer in it. The chocolates and note were a welcoming touch. Jessica tended to my every need. I would go back with my family.

Room Tip: Bring food. There was coffee, tea and creamers in the fridge.
  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this reviewResponded 12 March 2018

Dear Diane,

It’s always a pleasure to receive excellent reviews naming specific Team Members – thank you! All of our suites are spacious and have five appliances. It would be a pleasure to host you and your family again on your next stay in downtown Ottawa!

Sincerely,



Chris Pierce
General Manager
Ottawa Tourism’s Star Team of the Year – 2012, 2015, 2016

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