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All reviewswasher and dryerfull kitchenrideau centrebyward marketgreat locationtwo bedroom suiteparliament hilllaundry roomhome away from homewithin walking distancelots of spaceparking garageliving areatwo blockspull out couchbit datednational gallery
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Reviewed 29 May 2011

The manager got punched in the face by someone on the same floor as my room so my entire floor had their rooms suspended. I sat in the lobby until 6 am when they finnally let me go into my room just to get my stuff so i could go home. sick prom night

Stayed: May 2011, travelled with friends
4  Thank kljsdnf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best-Suite-Hotel, General Manager at Les Suites Hotel Ottawa, responded to this reviewResponded 30 May 2011

Dear Guest,

On the Saturday morning in question, and as a result of a security issue, all rooms containing students on your floor without a parental presence were detained until damage to the suites could be determined. Guests who decide to act in such ways by disturbing other guests are not welcomed at Les Suites Hotel, Ottawa

Sincerely,



Chris Pierce
General Manager

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Reviewed 23 May 2011

The hotel is centrally located, close to the Byward market and downtown. The rooms are little apartments with a full kitchen which is quite practical. The rooms are clean but look quite old. Would be a great hotel if ithe rooms were more modern.

  • Stayed: May 2011, travelled on business
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1  Thank Nathalie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best-Suite-Hotel, General Manager at Les Suites Hotel Ottawa, responded to this reviewResponded 25 May 2011

Dear Guest,

Thank you so much for taking the time to comment on your recent stay at Les Suites Hotel, Ottawa. Like you, the majority of our guests love our location – close to activities for the entire family! Our condominium-sized suites give our guests the feeling of “being home” with our full kitchens and ensuite washer/dryer. For your next stay, I invite you to experience our newly renovated Premiere Suite product. These suites feature modern décor, soothing warm colours, beautiful dark woods, plush duvets, pillow-top mattresses, etc. Once again, thank you for your comments and we look forward to hosting you again on your next trip to Ottawa.

Sincerely,


Chris Pierce
General Manager

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Reviewed 26 April 2011

This hotel has spacious suites for a good price, very clean and lots of amenities, as well as an excellent location. It provides a home-away-from-home, especially for families, like few other hotels in the area. Within walking distance of Parliament, Byward Market, Sparks Street, NAC, Rideau Centre, etc.

  • Stayed: April 2011, travelled on business
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1  Thank Canuke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best-Suite-Hotel, General Manager at Les Suites Hotel Ottawa, responded to this reviewResponded 27 April 2011

Dear Guest,

Thank you so much for taking the time to let the world know about your excellent experience at Les Suites. Our spacious suites are perfect for families – put the kids to bed in one room and parents can enjoy themselves in the livingroom. There is absolutely no need to spend extra money on restaurants when we offer fully-equipped kitchens with three appliances. Les Suites is truly your “home away from home”. For the business traveler, Les Suites offers complimentary wireless internet, local calls, and access to the Business Centre not to mention loads of space to work in. Our location is second to none with activities and shopping for the whole family all within walking distance! Thank you once again for taking the time to comment and we look forward to hosting you again in future.

Sincerely,


George Chaiban
General Manager

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Reviewed 22 April 2011

The hotel is pleasant and very well located. It's not new but it's clean and roomy and comfortable. Gym and pool were useful.
Be aware that you are in a good neighbourhood but that there are 2 large homeless shelters nearby and you will see beggars and maybe people who are drugged or disoriented.
The area is good and fun, very near the market, shopping, parliament...

  • Stayed: April 2011, travelled as a couple
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1  Thank PaulHutchinson22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best-Suite-Hotel, General Manager at Les Suites Hotel Ottawa, responded to this reviewResponded 26 April 2011

Dear Guest,

Thank you ever so much for posting an excellent Trip Advisor review! Our downtown location has something for everyone and our guests prefer the large suites over typical, small hotel rooms. Being a downtown location, there are homeless in the area – something you will see in any large city. We do work closely with the social services agency in our area to ensure their guests do not impose on our guests. Once again, thank you very much for your comments and we look forward to hosting you again in future.

Sincerely,


George Chaiban
General Manager

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Reviewed 6 April 2011

The hotel is very good. It close to everything: shopping centre, Bus stop, food market, beer store, LCBO, museums, super market.
It has full kitchen and living room, it is very good for kids to cook food at night.

  • Stayed: March 2011, travelled with family
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2  Thank Ben67327
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best-Suite-Hotel, General Manager at Les Suites Hotel Ottawa, responded to this reviewResponded 8 April 2011

Dear Guest,

Thank you very much for your complimentary review of our Hotel. The immediate area surrounding Les Suites Hotel has something for everyone – whether you want to shop, visit museums, Parliament Hill, experience the nightlife, etc. Our location is excellent! Our full-sized kitchens with three appliances allow our guests to make home-cooked meals for themselves and their families – a healthy and cost-savings alternative to eating out. The best part is – we do the dishes!

Once again, your excellent review of our Hotel is appreciated and we do look forward to hosting you and your family again in the near future.

Sincerely,



George Chaiban
General Manager

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