We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

“Excellent Value for Downtown Ottawa!” 4 of 5 bubbles
Review of Extended Stay Canada - Ottawa

Best prices for -
Enter dates for best prices
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Extended Stay Canada - Ottawa
Ranked #40 of 66 Hotels in Ottawa
Ontario
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent Value for Downtown Ottawa!”
4 of 5 bubbles Reviewed 17 March 2012

Received this Hotel through Hotwire. First time using Hotwire, nervous to see this Hotel. After all... What are you going to receive for $85 ( taxes included) in downtown Ottawa! Average price of hotel room was $165.00. What a pleasant surprise! Although this property is dated, it was very clean. The staff @ the front desk were very friendly & helpful. Hotel was full, so we were upgraded to the penthouse suite! Dated, but excellent value & comfortable king size bed.
I would give this hotel a 3 1/2 star ! The restaurant in the hotel is a 5 star +... Food was incredible & well priced... If you stay at the hotel... you get an additional 10% off. Parking is limited... $14 to park. Overall... would return in a heartbeat! surroung area a little rough & huge constructon next door... quiet night.

Room Tip: ask for a suite on the 11th floor. we had room #1114
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank HappyCanadianOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherTM, Manager at Extended Stay Canada - Ottawa, responded to this review, 19 March 2012
Thank you so very much for your glowing review of Extended Stay Deluxe Ottawa-Downtown. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

524 reviews from our community

Traveller rating
    96
    178
    140
    67
    43
See reviews for
152
120
34
112
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 12 March 2012

I always go there with my husband whenever we visit Ottawa. it's a very nice hotel and very good price. I like it , I will always go there , I like the service , and the location . very close to everything , I recommend it . the rooms are big , very comply bed , good room size and very calm night . you won't hear your neighbors and the service is very good.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank niveen a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, ontario, Canada
2 reviews
3 of 5 bubbles Reviewed 4 March 2012

Pros
- great location, withing walking distance of Parliment Buildings, Rideau Canal, Rideau Centre, Elgin Street (great restrauants and bars) and Byward Market
- clean and fairly good size rooms
- quite residental area

Cons
- slow elevators, ask for a room on a lower room so you can take the stairs
- nothing fancy about the rooms
- our beds were a little uncomfortable by the second night

Overall
For the price, a good average hotel in a great location with the option to prepare some of your own meals in the in room kitchen.

Room Tip: Choice a room on a lower floor to use the stairs instead of the elevators.
See more room tips
  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto,Ontario
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 1 March 2012

Okay there are some issue here, but if you're looking for a cheap place close to the market (which is the main restaurant/shopping area it's a 20 min walk), parliament (you can see them from the hotel and it's right behind city hall) and extremely close to restaurants then this isn't so bad.

When we checked in there was no parking left in their lot (which is $14/day), but there was plenty on the streets (even though it was Winterfest and family day weekend).
The woman working the desk was extremely nice and helpful, even with a long line she got through everyone with a smile.
The lobby is nice, which is good because there is free wi-fi so a few people were using the couches, chairs and desk to use their laptops/ipads etc.

Our first room wasn't the greatest.
We were on the right side of the hotel and had a suite, so it was like a mini apartment. But the furniture was old and looked second-hand (the leather recliner was cracked). It was very very clean but smelt a bit like someone spilt febreeze and potpouri everywhere.
The bathroom was updated which was nice, and there was a flat screen mounted on the wall in the bedroom.

Everything was going well- we were only staying a night and we got a good deal on the room so we didn't care it was kind of cheap-and then the power went out in the bathroom.
So we called reception and they said they would send someone up.
About 5 min later we had to leave to visit family so we went to the front desk to let them know and without a pause she offered us an upgrade, which we gladly accepted.
While we were packing up to move the maintenance guy showed up-he was very friendly and got the lights sorted out.
Our new room was on the top floor of the left side of the building and was extremely nice and we were very happy.

OVERALL:
The staff are really friendly but the place isn't the ritz. You can get really good deals (we paid $86 with taxes for one night in a suite) and the location is excellent.
It's ideal for family's looking to save on money (there was a full mini kitchen so you can bring in groceries) and a great location for sightseeing with little ones who can't walk far.

Room Tip: Try getting a room on the left side of the hotel, the rooms seem to be nicer. If you're on the...
See more room tips
  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank K_86_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherTM, Manager at Extended Stay Canada - Ottawa, responded to this review, 5 March 2012
It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Ottawa-Downtown. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guelph
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 27 February 2012

Reasonably priced for the location. Walking distance to many attractions, including the canal. Parking was free but we had to park in the overflow lot which was behind the Hotel underground City Hall. It was neat that we were able to walk through city hall after hours. The suite was clean, included a small kitchen which allows for some pretty strong smells in the hallways. We found the walls pretty thin and the families on either side were quite noisy as a result. There was a balcony and it was nice that we could open the sliding doors to have fresh air. We usually take the stairs instead of the elevators and I found them, dirty with holes in the walls. Staff was helpful, lobby looked modern and there was a restaurant on site. Close to some pretty good restaurants.

Room Tip: Ask for a room away from families with young kids.
See more room tips
  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank riaPud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristopherTM, Manager at Extended Stay Canada - Ottawa, responded to this review, 7 March 2012
It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Ottawa-Downtown. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our company motto is "Excellence Every Day, Every Way," and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Ottawa hotels
0.1 km away
Cartier Place Suite Hotel
0.1 km away
Embassy Hotel and Suites
0.2 km away
The Business Inn & Suites
Show Prices
Show Prices
Show Prices
0.5 km away
Capital Hill Hotel & Suites
0.4 km away
Residence Inn Ottawa Downtown
0.7 km away
Best Western Plus Ottawa Downtown Suites
Show Prices
Show Prices
Show Prices

Been to Extended Stay Canada - Ottawa? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Extended Stay Canada - Ottawa

Property: Extended Stay Canada - Ottawa
Address: 141 Cooper St, Ottawa, Ontario K2P 0E8, Canada (Formerly Extended Stay Deluxe - Ottawa - Downtown)
Phone Number:
Region: Canada > Ontario > Ottawa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #40 of 66 Hotels in Ottawa
Price range (per night): ₹ 5,098 - ₹ 10,707
Hotel Class:3 star — Extended Stay Canada - Ottawa 3*
Number of rooms: 208
Official Description (provided by the hotel):
Cash is no longer accepted. Parking Fees: Overnight $16 plus taxes Monthly $200 plus taxes ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Extended Stay, Expedia and Booking.com so you can book your Extended Stay Canada - Ottawa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Deluxe Ottawa - Downtown Hotel Ottawa
Extended Stay Ottawa
Ottawa Extended Stay

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing