I had a room on the 'club' floor.
The room was nice and the view was pretty neat of the city through the big windows in the room. The lounge was acceptable. I have been in other hotels with other lounges on club floors and I'd say this one is fairly easy to beat. The food was good. The temperature control in the lounge room was apparently off and there was a fan blowing air around. The coffee machine was broken. No ambiance at all. The girls staffing the place were friendly enough but - for example - at breakfast, they were standing there with all the food sealed up on trays on a cart and they were having a nice conversation with each other and a few hotel guests came in... it was literally 5 min before the 'official' start of breakfast time, and they told each person..."sorry breakfast does not start for 5 more min" and didn't put anything out.
I would say if you are trying to have a nice club level, putting a breakfast out a bit earlier in the first place for business guests is the right thing to do, and ESPECIALLY if you have it all ready on a cart and are just there watching the clock for the minute hand to hit the exact moment. Awkward.More
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