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“Lovely Getaway”
Review of Shaw Club Hotel

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Shaw Club Hotel
Certificate of Excellence
Reviewed 26 August 2011

My husband & I stayed just one night, but had a lovely short getaway. We used a Romantic Getaway gift certificate (bought at Shoppers Drug Mart?) that had been given to us. The room was small but had everything you need, even a small TV embedded into the bathroom mirror! It was also very clean.
We had an absolute wonderful three course dinner at Zee's (part of the hotel) on their veranda, and had great service. This was also included with our certificate.
Breakfast service was not great. They were short staffed and so we waited quite a long time. They did however offer us the full menu options(at no charge) instead of just the european breakfast that was included with our stay.
We would go back again.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Travel_Nut028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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760 - 764 of 955 reviews

Reviewed 20 August 2011

I have stayed at The Shaw Club Hotel many times and have always had an excellent experience. The staff at this hotel is what keeps me coming back year after year. They always have a smile on their faces when we walk into the lobby and are always ready and willing to help when needed.
The hotel is beautiful, clean and perfectly located on the main street right across from the festival theatre. If you are staying at Shaw Club be sure to dine at their restaurant Zzz's. We haven't had the opportunity to try the spa yet, but hopefully we can next year.
Great job Shaw Club!

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank MamaRedmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2011

Our room was top notch. Five star; clean beautiful beds, rain shower head and clawfoot jaccuzi tub were amazing. We were visiting Niagara-on-the-lake for the first time with other couples and the service Alicia provided us at the front desk made our getaway even more perfect. We learned alot of history about the town, did a wine tour to 5 wineries and browsed the lovely shops. We plan on a return visit for sure. Thanks Alicia for the great service.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Traveller910911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2011

My husband & I booked 2 nights online, looking for an updated & modern place to stay in NOTL. Booked a room in the Annex. Arrived to find the Annex rooms spacious but worn, outdated & in need of a reno - not at all like the pictures on the website.
At the bar that night, I asked the waiter about the difference. He encouraged me to speak to the night manager which I was in no rush to do as the Annex room was ok & the bar/ patio so lovely that I did not want to move.
To my surprise, the night manager appeared at our table, announcing that she had moved us to the premier suite for the balance of our stay as 'an apology' for the staff not letting us know that the Annex was older.
Needless to say the new part of the hotel is lovely, new & as advertised.
I was most impressed with the waiter & manager for their responsiveness & insistence on making us happy.
Would recommend the newer section but not the Annex - particularly for the price charged.
Breakfast staff were abit slow to acknowledge customers & offer coffee but on the whole, staff were great, I enjoyed our stay & would return.

  • Stayed: August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Jashmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2011

You've found it at the Shaw Club. Closet size room with an antiquated jade green bathtub in the corner is not my idea of luxury. Don't forget to bring all documentation as well otherwise you'll have to pay twice for your teensy little overpriced room which is exactly what happened to us.

Stayed: August 2011, travelled with family
10  Thank EllieMay1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shaw Club Hotel

Address: 92 Picton Street, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Niagara-on-the-Lake
#2 Romantic Hotel in Niagara-on-the-Lake
#4 Business Hotel in Niagara-on-the-Lake
#6 Family Hotel in Niagara-on-the-Lake
Price Range: ₹ 7,323 - ₹ 16,781 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Shaw Club Hotel 4*
Number of rooms: 30
Official Description (provided by the hotel):
The Shaw Club Hotel epitomizes contemporary luxury. Designed to feel more like a private club than a hotel, each sophisticated guestroom is individually accentuated with the latest technology and has been designed to ensure unparalleled comfort. Located directly across the street from the Shaw Festival Theatre, The Shaw Club offers full service accommodation and extraordinary dining at its restaurant, Zees Patio & Grill. ... more   less 
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Also Known As:
Shaw Club Hotel Niagara-On-The-Lake
Shaw Club Hotel And Spa
Shaw Hotel

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