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“YPA 2012 Conference” 5 of 5 bubbles
Review of Queen's Landing

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Queen's Landing
Certificate of Excellence
Toronto
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“YPA 2012 Conference”
5 of 5 bubbles Reviewed 27 April 2012

We wanted to take a moment to thank Queens Landing for arranging our recent YPA conference from April 20th – April 22nd – it was absolutely flawless!!

Marina, the Conference Services Manager was very helpful, professional and ensured our conference went as expected. We will certainly recommend you and the hotel to our colleagues and friends!!!!!!!

We wanted to share this with you because often times we only report back when there are problems and complaints. Your staff absolutely deserves a hand and these words of praise. They were very welcoming with a smile and a warm greeting, unfailingly polite, and beyond accommodating – they were absolute consummate professionals. Particularly (and in no specific order), Paul Kurek, Eugene Tendean, Walter Masternak, Mark Sommer, Frank Ludiciani, Colleen Bailey, Anthony Feor and Josh Rempel – please thank your staff for us (we miss them already).

Thank you again for everything you did to make our YPA Conference a SUCCESS !!!!! The YPA team looks forward to our next visit at the Queen’s Landing in the near future.

Room Tip: All rooms are fantastic at Queens Landing.
See more room tips
  • Stayed April 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank WENSTAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 1 May 2012
Dear valued guest:

Thank you so much for sharing your positive corporate feedback with us reagrding your recent stay at Queen's Landing. We truly value the success of our groups and are always ready to welcome you back!

I will be sure to share your comments with the team members that you mentioned. We are very lucky to have such a dedicated team of individuals who make it their mission to provide exceptional service. How wonderful that you will recommend our hotel to your friends and colleagues - that is the best testiment to our service!

We look forward to hosting your conference again in the future.

Yours in hospitality,

Lily Kszan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,383 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (312)
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English first
Kelowna, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

I recently stayed at the Queen's Landing hotel for my Firm's conference and it was such a beautiful surprise. Each room in the hotel held its own personality and treasure. The facility specifically for our conference was perfect for both large group settings and breakout sessions. The staff was friendly and helpful, the food was creative and delicious and the rooms were very clean and comfortable. The only downfall to this trip was the internet. As we were away for business, we tried to work online remotely on our down times, but the internet was so painfully slow, we were very inefficient in doing so. The hotel location was perfect as it was right on the lake.

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Brooke S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, Canada
1 review
5 of 5 bubbles Reviewed 21 April 2012

In March 2011, we were married at the Queen’s Landing. Having the wedding, reception, and hotel in a fairytale like setting fulfilled so many of our dreams. Every care was made to ensure our wedding was a magical experience. The food that was served to us was wonderfully presented and had the most exquisite tastes.
For our first anniversary, we returned to the Queen’s Landing for three nights on one of their outstanding packages. We felt important as we did on our wedding day. The staff of the Queen’s Landing have always gone out of their way to make us feel part of “their” family.
We had our anniversary dinner at the Tiara Restaurant. This was worthy of our night. The meal was prepared to perfection and tantalized our tastes.
The waiters in the Tiara Restaurant made the dining experience complete. Arthur and Gerardo are magnificent in providing a truly personal service. Arthur has an air of distinction about him that makes you feel like he should be waiting on the Queen Herself.
To enhance our stay further, we were given a complimentary cheese tray by Lily Kszan, General Manager.
The Queen’s Landing Staff proved to us their incredible attention to detail and once again the Queen’s Landing went out of their way to make our experience, pleasantly memorable.
We have already talked about our return on our second anniversary.
Thanks again,
Karen and Jeff

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jbm9_shaw_ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 25 April 2012
Hello Karen & Jeff:

I was simply delighted to read your review and wonderful compliments regarding your wedding and anniversary stay here at Queen's Landing. We truly strive to provide exceptional service to all our guests. A special thank you for recognizing the personlized service you received from our team members in Tiara Restaurant - I will be sure to share your praise with them.

We hope that you will be able to make it a tradition to visit us for your future wedding anniversaries so you can re-live the fairy tale all over again.

Yours in hospitality,

Lily Kszan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
paradise valley AZ
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 11 April 2012

Can't say enough about the level of service and professionalism that we experienced at The Queens Landing Hotel !! Our son was married there on March 31st. In the Grand Georgian Ballroom. It was a perfect wedding. Teri Canestraro, the special events manager worked with us from early last May to make sure every detail was taken care of. She and her staff made sure that EVERYTHING was executed perfectly. From bartenders to an amazing meal to wonderful courteous staff and being available for every question. I give her full credit...Thank You !!
We had a large number of overseas visitors and out of towners staying at the hotel for the wedding and the staff couldn't have been kinder. The gentleman running the shuttle service was amazing!!
Niagara on the Lake and the Vintage Hotel group are a secret gem in destination weddings. They have it all here ..Amazing florists, wedding cake specialist, pianist and decor co-ordinators.
Thank you all for a day we will never forget!!

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 15 April 2012
Hello Sue - I wanted to thank you for taking the time to share your experience at Queen's Landing after your son's wedding. We are delighted that you and your guests enjoyed their time in Niagara-on-the-Lake for such a special occasion. Teri is a wonderful part of our team and she takes great pride in her work - I will be sure to pass along your compliments to her.

Weddings are very important to us. It is an honor for us to be part of such an important event in a family's life. We hope that we can welcome you back again soon to relive the memories of their wonderful day and perhaps create some new ones.

All my very best,

Lily
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 31 March 2012

What a fantastic ‘surprise’ to find such a gem of a hotel in a small village, so close to Niagara Falls where I had been several times before, but I never stopped in Niagara On The Lake (NOTL). Usually, I read some reviews before I decide to stay in a hotel, but this time, it was a friend of mine who suggested the hotel and I didn’t even bother checking what type of hotel this was. I was truly pleasantly surprised by this unique vintage hotel with excellent service, excellent food, classic restaurant and beautiful cosy rooms which come with a fireplace.
I can say I came back home from a business trip more relaxed than when I was before I went there and that’s not a common experience. The whole hotel has a historic spirit, including a beautiful library room, and as a European, this is not easy to find in North America.
The hotel also has 2 other excellent sister hotels that belong to the same family of Vintage hotels in Niagara On The Lake (Prince of Wales and Pillar & Post). Also these hotels are worth a visit if you want to experience a spa treatment. If you want to relax and enjoy the ‘good life’ in NOTL with a sip of local Niagara wine, a cultural show (Shaw festival theater is a 3 min walk away), and learn about some Canadian history along the way, start with a stay at this hotel. You won’t regret it. I can't remember the last time I gave a 5* rating to a hotel, but this one deserves it. Especially recommended for a romantic get away. Will come back. Promised.

Room Tip: Stayed in a corner room and view was great.
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Belvera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMQueenslanding, General Manager at Queen's Landing, responded to this review, 4 April 2012
Hello Belvera - I was simply delighted to read your review of Queen's Landing. We are so pleased that you enjoyed your stay and I was very impressed to receive a 5 star rating from a senior reviewer. It is guests such as yourself that become repeat visitors to our hotels and our town. You will always be welcome!

Thank you for spreading the word about our gem of a hotel in Niagara on the Lake.

Looking forward to welcoming you back!

Lily
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Queen's Landing

Property: Queen's Landing
Address: 155 Byron Street | P.O. Box 1180, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Niagara-on-the-Lake
#2 Family Hotel in Niagara-on-the-Lake
#2 Spa Hotel in Niagara-on-the-Lake
#3 Luxury Hotel in Niagara-on-the-Lake
#3 Romantic Hotel in Niagara-on-the-Lake
Price range (per night): ₹ 9,879 - ₹ 22,007
Hotel Class:4 star — Queen's Landing 4*
Number of rooms: 140
Official Description (provided by the hotel):
Stately Georgian-style mansion overlooking the scenic Niagara River and Lake Ontario. #1 hotel in Ontario on Conde Nast Gold List 2010 and CAA/AAA Four Diamond Award for dining and accommodations. Conveniently located just a short walk from the town's main street and Shaw Festival. 140 elegant guestrooms. ... more   less 
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Also Known As:
Queen`s Landing Hotel Niagara-On-The-Lake
Queens Landing Niagara Lake
Queens Landing Hotel
Hotel Queens Landing

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