While I understand that a room with a view of both falls comes at a premium, when something is described as a 'presidential' ( the suite ) what I would not expect is....
- Two lamps in the room not working
- The heat/AC in the room not working.... At all.
- The mini-kitchen containing a fridge that isn't a fridge.
- Calling the front desk to ask for the above items being fixed, and then transferred to Housekeeping where you leave a message, only to find out later that Housekeeping isn't the correct people to talk to.
- A bed that should have been replaced years ago.
On the bright side, the free breakfast was better than expected, and the room was cleaned daily.
- Official Description (provided by the hotel):
- 42-story hotel located 100 yards from the waters edge in the Fallsview Tourist District, 1 block from Fallsview Casino. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Hilton Hotels Direct, Booking.com and Ostrovok so you can book your Embassy Suites by Hilton Niagara Falls Fallsview Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Embassy Suites Niagara Falls
- Niagara Falls Embassy Suites
- Embassy Suite Niagara Falls