We stayed here in October 2009. Yes, it's taken me a while but I finally remembered to review.
This is not a family place, even though they have a "family room." The family room is a standard bunk set, and a another with double under and single over. There is less than 1 metre at the end of the beds and between as well. Getting 5 people and their luggage in the room was really tough! The beds were foam on those wire and spring bases, incredibly uncomfortable and very saggy.
The family room is right over the front terrace that they show in the pictures, this is where everyone congregates on nice nights to drink, sing and play guitars. About the worst place for a family room as the noise kept us awake until 2am.
We got up and down to the kitchen by 9am to have the free breakfast, most of the food was gone, the kitchen lights wouldn't work and there were no staff around to help.
The recreation room downstairs was well stocked with things to do, but really dirty.
They tried to charge us double what was quoted by email, I had to argue long and hard to get the correct price.
To top it off, this was weekday out of season, and we could have got a room at many of the motels in town for the same or less than we paid. We are not room snobs and have had many pleasant hostelling experiences with our children. This one was definitely the worst ever!
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia and HostelWorld so you can book your HI- Niagara Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.