our room reaked of smoke, despite the hotel being completely smoke free. when we approached the front desk they told us there was nothing they could do about it. after approaching multiple times because we were getting migraines from the smell they finally suggested sending someone to spray the room. this however lasted for about 5 minutes before the smell of smoke came back again. not once were we were offered a different room to stay in, let alone an apology for the odour of the room.