Booked this for the water park package. Although the staff were nice, it could not compensate for the room. Below expectations for a Hampton Inn by Hilton especially when the charge for the room itself (shown on the bill) is $169!!!
1. Furnishings and decor were old and dated. Overall feel icky.
2. Lighting in the rooms were dark and gloomy.
3. Two bedroom suite had full screen doors / window that faced inwards, which made it gloomier.
4. NO CONNECTED BRIDGE to the water park. We had to walk outdoors and cross the road with the kids to get there. Very inconvenient. Will try Skyline Inn next time - it has a sky bridge connecting it to the water park and looks better. We walked back this way when leaving the water park and skyline looked so much newer, safer and cleaner.
5. Overall no sense of security in the premises. Parking lot was secluded. No safety deposit box to keep your stuff - u need to leave the stuff at the front desk.
6. Disappointing facilities. No fridge. Small pool.
The staff were nice and very responsive and the free breakfast, wifi and parking nice to have, but sadly, this isn't enough to make us want to come back and stay in this sad place again. Will try other nearby ones next time for the water park packages.
- Official Description (provided by the hotel):
- The Clifton Victoria Inn At The Falls located on the Falls Avenue Resort, is within a block of Niagara Falls and the Clifton Hill tourist district. The hotel also sits directly across from Casino Niagara and the Fallsview Indoor Waterpark. The Clifton Victoria Inn has long been a family favorite thanks to exceptional complimentary services and amenities, such as complimentary hot/cold breakfast buffet, 100% smoke free facilities, free wireless internet access and free on-site parking. ... more less
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- Also Known As:
- Hampton Inn By Hilton At The Falls Hotel Niagara Falls
- Hampton Inn Niagara Falls
- Hampton Inn At The Falls
- Niagara Falls Hampton Inn