We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,598)
Filter reviews
1,598 results
Traveller rating
686
578
209
81
44
Traveller type
Time of year
LanguageAll languages
More languages
686
578
209
81
44
Show reviews that mention
All reviews pool area indoor playground lundy's lane courtyard room arcade games pizza hut attached restaurant short drive nice pool hockey tournament parking fee falls area outlet mall hot tub clean hotel wego bus march break
Filter
Updating list...
93 - 98 of 1,598 reviews
Reviewed 6 April 2018 via mobile

Thanks for a great stay. Free wifi, great service, guest laundry area, and Irish pub/restaurant joined to hotel - enjoyed the Sinister Minister Brew & food.

The 3 computers they let guests use weren’t working so I let reception know & they said they’d get on to it.

Stayed: April 2018, travelled solo
Thank Lisa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this reviewResponded 10 April 2018

Hi Lisa,

Greetings from Best Western Plus Cairn Croft Hotel!

Thank you for taking the time to write a review about your past stay at our property. We are genuinely happy that your expectations are met and that you liked our restaurant and other services we provide here.

Thanks for letting us know about the business center computers. We took care of it right away. Your comments and feedback is much appreciated.
We look forward to seeing you again in the future!

Warm regards,
Joe Francis
Management
Best Western Plus Cairn Croft Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018 via mobile

Very friendly staff. Very clean rooms. We had the courtyard room so our kids were close to the pool. Sitting on the porch with a beverage, watching the kids swim while listening to the birds chirp and all the tropical plants and trees, made me feel like i was down south. The WEGO stops right out front to take you to the falls. I would stay here next time i go to the falls.

Stayed: April 2018, travelled with family
2  Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this reviewResponded 7 April 2018

Hi Melissa,

Greetings from Best Western Plus Cairn Croft Hotel!

Thanks a ton for your lovely compliments! Your review has been shared with our staff members. We are truly delighted that your family relished our courtyard and pool area. You are absolutely right, our courtyard area gives a tropical feel with all the trees and plants. The heated swimming pool and gaming arcade enclosed in the courtyard certainly blends in with the setup.

We thank you for choosing Best Western Plus Cairn Croft Hotel and look forward to your continued patronage.

Regards,
Joe Francis
Management
Best Western Plus Cairn Croft Hotel


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018

We have been here and will go again because of the place itself and the staff. The rooms are super clean and the staff are exceptional! The pool was clean and always warm which was great for our small kids.

  • Stayed: April 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this reviewResponded 4 April 2018

Hi Donna,

Greetings from Best Western Plus Cairn Croft Hotel!

Thank you for choosing Cairn Croft Hotel once again for your stay. We are glad that you liked our property, amenities & service we offer here. Your compliments for our staff members are hugely appreciated and has been shared with them.
Its been a pleasure hosting you. Thanks for coming back and we look forward to having the opportunity to serve you.

Regards,

Joe Francis
Management
Best Western Plus Cairn Croft Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

We had a room in the courtyard for the night and the experience was fantastic. We ended up staying another night. The courtyard has a tropical feel and makes you feel like you are on a vacation, regardless of the weather outside.
We also ate at the restaurant that is attached which was great service as well.

Room Tip: Choosing a room in the courtyard is great for children and quick access to the pool. A room in the tower is more secluded.
  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Audrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this reviewResponded 4 April 2018

Hello Audrey,

Greetings from Best Western Plus Cairn Croft Hotel!

Thank you for posting a five star review on TripAdvisor forum. Your caption says it all! I’m extremely delighted that you liked our courtyard and pool area and that your expectations are exceeded.
Thank you for staying at the Cairn Croft Hotel. We look forward to your continued patronage.

Regards,

Joe Francis
Management
Best Western Plus Cairn Croft Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Stayed with a youth hockey team. Rooms were clean and comfortable, great location with McDonald’s right next door for late night snacks and early morning coffee!!!!! Kids loved the pool area.....only downfall was another patron that was there with her young kids blocked off the play area because she felt our kids were too loud? Although it is the norm in Niagara Falls, I don’t agree with charging for parking.....hide it in your room costs!
Overall, great place for teams with a large courtyard!

Stayed: February 2018, travelled with friends
Thank Carrie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul C, General Manager at Best Western Plus Cairn Croft Hotel, responded to this reviewResponded 4 April 2018

Hello Carrie,

Greetings from Best Western Plus Cairn Croft Hotel!

Thank you for choosing Best western Plus Cairn Croft Hotel for your team’s stay. We are pleased that you liked our clean & comfortable rooms and the location of the hotel. Thanks for your compliments.

We regret for the inconvenience caused due to other guests blocking off the play park area. For future reference, if you come across any issues or concerns when you are staying here, kindly report it to our staff members immediately so that we would be aware of the same and we could try to fix the issues for you.

With regards to the parking charge, our hotel only charges $12 plus taxes per vehicle for overnight parking and it is very reasonable compared to other hotels in the area. But I like your opinion of hiding it in our room costs, I would discuss it with our hotel operations team. Thanks for your suggestion!

We appreciate your business and look forward to seeing you back at Cairn Croft Hotel!

Regards,

Joe Francis
Management
Best Western Plus Cairn Croft Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews