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“A great family destination”

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Best Western Plus Cairn Croft Hotel
Ranked #8 of 129 Hotels in Niagara Falls
Certificate of Excellence
Simcoe, Canada
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“A great family destination”
Reviewed 13 June 2012

Our family has visited this hotel many times for short stays and March break getaways. They offer you a choice of rooms in the tower or rooms surrounding the atrium-our personal choice. Yes the atrium rooms are a little noisy through the day, but the warm almost tropical atmosphere and convenience of being right next to the pool, games and bar for the adults, outweighs the inconvenience of the sound level. The value is reasonable and if you're travelling with a group of friends it's a fun place to sit, visit and if you want slip out and tour one of the greatest sites on earth-Niagara Falls.
If you're heading to Niagara Falls, I'd suggest trying to stay here.

Room Tip: If you're looking for quiet, choose the tower rooms, if you want to be where the fun is, take th...
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  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Murray B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPGM, Sales and Reservations Coordinator at Best Western Plus Cairn Croft Hotel, responded to this review, 15 June 2012
Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,280 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (271)
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English first
Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 June 2012

The rooms are clean and reasonably comfortable. Our room was quiet but road side would be noisy as Lundy's Lane is very busy. The Philips 40 inch flat screen TV gave us an excellent viewing opportunities. The pleasant decor in the pool area provided a good oasis. We had lunch in the hotel restaurant: nothing special. Staff were pleasant and very helpful.

On the negative side, watch your bill! We reserved through booking.com and our charge at the front desk was more until we produced a copy of our booking. There was no refrigerator in the room as promised, and microwaves are not provided at all. Breakfast is not included unless a special package is purchased. This is a dated hotel in a commercial area a few blocks from the Falls. It is satisfactory comfort for a night or two if luxury, scenery and ambiance are not a priority.

Room Tip: Watch your bill.
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  • Stayed June 2012, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Pegross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
texas
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 8 June 2012

We stayed here for five nights.We were in the guesthouse section at the back of the hotel, which was very quiet. The room was very large, clean, with comfortable bed and pillows.The pool area in the courtyard is lovely. Very friendly and helpful staff. The only negatives for us were that there was no breakfast or microwave.There was a refrigerator. There is a McDonalds right next door. We liked the fact that the hotel is 100% non smoking. The hotel is very convenient to the falls but not in the congested Clifton Hill area.We would stay here again.

Room Tip: If you want a quieter location, do not stay near the pool area.
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  • Stayed May 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
2 Thank angleTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 May 2012

The hotel was away from the falls on busy Lundy's Lane, but you would not notice once inside the hotel. A shuttle runs straight to the Falls (extra cost) or drive your car. Parking was free, so was the Internet. The pool is nice and the surrounding scenery is enjoyable. My kids loved the arcade-type games (they won prizes) and the large jungle-gym. The conveniences are great - towels at the pool, large shower and bathroom nearby to change, large laundry, etc. Breakfast was good, we had a very nice waitress the first day. Getting to the Falls was easy, also you could walk 10 steps to No Frills, PharmaPlus, McDonalds, Pizza Hut, etc. - they are all around this hotel. The bathrooms are clean and big compared to other hotels. Very good beds and pillows!
COMPLAINTS: the hallway carpet was smelly, fixtures and furniture outdated. Carpet in the room needs changing and we saw ants. Noise from others in the hallway at night was disturbing. We had asked for a Tower room and got one (quieter) but found out that we were switched to the Courtyard (nearer to the pool, ground floor) but in a side area away from the pool. Still we felt like we were in a motel. Access to our car in the parking lot was very easy though. No explanation was forthcoming, I had to ask twice before they said "maybe some guests stayed longer in the Tower, and rooms were not available". Beware if you want a particular type of room!! Navigating the inside of the hotel is also an adventure. Some staff were very nice and some were just putting in their time. The breakfast room can get very busy and is also expensive. Save your money and go eat somewhere else.

Room Tip: Courtyard room can get noisy and carpets were smelly. However, access to parking lot was easy.
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  • Stayed May 2012, travelled with family
    • Value
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Helpful?
3 Thank Threemum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brampton, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 May 2012

Hi,

I had a trip to Niagara Falls with my wife & daughter in the last week of May 2012 for a night and stayed at the Best Western Plus Cairn Croft Hotel which is located on the Lundy's lane.We had a booking for Two queen bed on room only basis and checked in to the same category room..Five mts after the check in,recieved a call from the reception for a change of room as they said that the AC was not working...Immedeately the staff brought the key card for new room ......along with complimentary Breakfast voucher... The morning breakfast was too good & scumptious..we really enjoyed the breakfast..They had a lovely pool and the hot tub too...Overall we enjoyed our stay at the Best Western Cairn Croft Hotel....

Thanks..

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Math7523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Cairn Croft Hotel

Property: Best Western Plus Cairn Croft Hotel
Address: 6400 Lundy's Lane, Niagara Falls, Ontario L2G 1T6, Canada
Phone Number:
Region: Canada > Ontario > Niagara Falls
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Niagara Falls
#9 Family Hotel in Niagara Falls
#12 Best Value Hotel in Niagara Falls
#15 Romantic Hotel in Niagara Falls
Price range (per night): ₹ 5,040 - ₹ 14,732
Hotel Class:3 star — Best Western Plus Cairn Croft Hotel 3*
Number of rooms: 167
Official Description (provided by the hotel):
Niagara's most popular resort hotel, located just minutes from the Falls. This charming property features a beautiful indoor courtyard which will make you feel like you are in a tropical paradise. A welcoming indoor pool and two family hot tubs enhance this area. 167 Immaculate guest rooms, various whirlpool and fireplace rooms and suites available. Bourbon Street Bistro is poolside serving selected menu items and beverages. Enjoy the all new Doc Magilligans Restaurant & Irish Pub on site for breakfast, lunch or dinner. Featuring live entertainment four nights a week. McDonald's is on property and many other dining options close by. WEGO Falls shuttle available stops right out front of hotel. Discounted parking for only $10.00/night. Find us on Facebook to stay in the loop! ... more   less 
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Also Known As:
Best Western Niagara Falls
Niagara Falls Best Western

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