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“Good hotel - Staff improves the experience”

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Holiday Inn Toronto / Mississauga
Ranked #49 of 60 Hotels in Mississauga
Reviewed 2 February 2012

I stayed at this hotel for one night during a business trip to Etobicoke. We received an upgrade to the executive floor and the room was clean and comfortable. The restaurant/bar was adequate for the night and the waiter was very social. I would be happy to return when returning to the area. Really nothing outstanding to comment in either direction which is okay for a business trip I feel. The manager clearly went out of his way to make us feel welcomed and satisfied. I have fairly high standards for cleanliness and service which makes this property average for me.

  • Stayed: January 2012, travelled on business
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Thank TeamTumi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayinnGM, General Manager at Holiday Inn Toronto / Mississauga, responded to this reviewResponded 7 February 2012

Thank you for the contribution and kind comments about our staff at the hotel, they really do make the difference when away from home.

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133 - 137 of 163 reviews

Reviewed 8 December 2011

Stayed at the Holiday Inn Mississauga for business travel Dec 6 - 9 in a queen suite, with a separate living room / work area, two TVs (one flat-screen), and a comfortable bed. The room itself was in okay shape, but is showing it's age and could really use a refreshing (especially the bathroom, which looks like something out of the early 1980's). There is paint chipping off the bathroom walls and ceiling, and the tile in the shower is filthy. The bathroom fan was also very loud, with no way to turn it off separately from the light.

The room however was quiet, and the bedding was clean and comfortable. The fan/heat worked great, despite being kind of loud.

The wi-fi signal in the room is horrible; it barely registers at all, and there is no LAN connection available. The workdesk area is functional, and the desk chair is comfortable.

The package I had included complimentary breakfast in their restaurant on the 1st floor; it's a basic pre-made buffet -- nothing too exciting, but serves the need. Eggs, bacon, sausage, fruit, cereal, and some really dense homemade muffins. Be sure to order an extra beverage to wash those puppies down afterwards. I never ate in the restaurant for dinner, but did see it listed in the lobby.

The staff is friendly and accomodating, and the housekeeping team did a good job of maintaining the rooms.

Overall this Holiday Inn wasn't a bad place -- but I have seen better. With a remodel I'm sure it would be better.

  • Stayed: December 2011, travelled on business
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Thank cidbliq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayinnGM, General Manager at Holiday Inn Toronto / Mississauga, responded to this reviewResponded 24 December 2011

Thank you for completing the review regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

We hope you will come back and see us again soon.

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Reviewed 30 November 2011

This is a great hotel in a phenomenal location. The staff does a fantastic job of taking care of its guests. I will definitely return again and again as I travel to the area often for work. I suggest you do as well.

  • Stayed: November 2011, travelled on business
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Thank RobertO724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayinnGM, General Manager at Holiday Inn Toronto / Mississauga, responded to this reviewResponded 4 December 2011

Thank you for sharing your experience we are pleased that you found your stay comfortable and enjoyable. We look forward to welcoming you back to mississauga on your next visit.

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Reviewed 30 November 2011

I have stayed so far 4 nights in this hotel and what keeps me coming back is the great service that I always receive from the bartender Richard. He is by far the most human and friendly bartender in any hotel I have ever met. He is unique and he relates so well to people. It is a true experience coming to visit the Holiday Inn in Mississauga.

  • Stayed: October 2011, travelled on business
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Thank SpecialKMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayinnGM, General Manager at Holiday Inn Toronto / Mississauga, responded to this reviewResponded 4 December 2011

Richard is a very special person and long standing employee of our hotel, there is a saying that goes, people will forget what was said but they will never forget how we made them feel. This is how we try to connect to each of our guests.

Thank you for taking the time to write a review

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Reviewed 8 September 2011

We booked this hotel through priceline and within a few days (still weeks before our stay) we added another night. Once we got there we were told that we would have to change rooms the 2nd night. The hotel did not looked packed at all, so it makes me wonder if it was because I booked through Priceline that we were moved. Besides that the hotel was nice, beds were comfortable and it was in a perfect location. Next to highway, within 2 blocks of restaurants, Tim's, pharmacies, gas stations etc. The pool area was very clean & nice.

  • Stayed: September 2011, travelled with family
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Thank trypwithkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayinnGM, General Manager at Holiday Inn Toronto / Mississauga, responded to this reviewResponded 28 November 2011

Thank you for taking the time to complete a review of our hotel. We appreciate your comments and hope the next time you are in the area we will see you again.

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Additional Information about Holiday Inn Toronto / Mississauga

Address: 2125 North Sheridan Way, Mississauga, Ontario L5K 1A3, Canada
Phone Number:
Region: Canada > Ontario > Mississauga
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 60 Hotels in Mississauga
Price Range: ₹ 6,858 - ₹ 9,488 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Toronto / Mississauga 3*
Number of rooms: 151
Official Description (provided by the hotel):
Award-Winning Mississauga Hotel Near Oakville Welcomes You. The Holiday Inn Toronto / Mississauga Hotel located near the Sheridan Science & Technology Park, offers excellence and value. Few hotels in the Greater Toronto area put you as close to businesses, Pearson International Airport (YYZ) and attractions in Mississauga and Oakville as we do. Corporate travelers value our Mississauga hotel because we are near Oakville & the Sheridan Business Park. Our location along the QEW Corridor offers easy access to Hwy 401, 403, 407 & 427. We're just 20 minutes from downtown Toronto and even closer to corporate offices in Oakville and Mississauga. Our hotel's six meeting rooms have over 1,900 sq. ft. of flexible space and we offer full catering services and free wireless Internet access. Leisure guests love our Mississauga, Ontario hotel's central location. Day trips to nearby Toronto and Niagara Falls are easy and we're close to area attractions like the Living Arts Centre, Oakville's waterfront and Square One Shopping Centre. Few Oakville or Mississauga hotels near Toronto can match the amenities we offer like the area's largest, indoor pool, a new sauna and a terrific fitness centre. Gatwick's Restaurant & Lounge offers a delicious dining experience and warm welcome. Our outstanding, multi-lingual staff is waiting to make your stay a great experience. For the best value and service, choose the Holiday Inn Toronto / Mississauga as your hotel. ... more   less 
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Also Known As:
Holiday Inn Toronto / Mississauga Hotel Mississauga
Holiday Inn Mississauga
Mississauga Holiday Inn

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