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All reviewsgreat restaurant on sitest thomasniagara fallsa ground floor roomport stanleynice hotelminute drivelondon arearoad noisebest westernsattached restaurantstayed one nightbagelsthe hotel is conveniently locatedfree breakfasteasy accessnext morning
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Reviewed 16 May 2017

Convenient and pleasing hotel in a quiet setting just off highway 401. Very good service and amenities. Super breakfast available. Traffic from hotel to city was light. A great location for visiting family in the west end of London.

  • Stayed: May 2017, travelled as a couple
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Review collected in partnership with Best Western
Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this reviewResponded 17 May 2017

Dear Stephen B.,
Thank you for sharing your feedback regarding your recent stay at our hotel. We are so pleased to hear that our location and breakfast met your needs. We hope to have the pleasure of welcoming you back again the next time you are visiting family in the west end of London. Thank you for staying with us and for choosing Best Western.
Sincerely,
Natalie Zima

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2017

There was quite a lot of us who were staying here because it was close to the venue for a wedding reception. Kim on the front desk was most accommodating and tried to get us into our rooms as soon as possible which was greatly appreciated.

  • Stayed: May 2017, travelled with friends
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Review collected in partnership with Best Western
Thank lambchop519
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this reviewResponded 10 May 2017

Dear lambchop519,
Thank you for taking the time to share your review. We are so happy to hear that you enjoyed your stay and found our location convenient. Kim is a tremendous asset to us and she was so happy to know that she enhanced your experience. We hope you would choose to stay with us again the next time your travels bring you to London, ON. Thank you for staying with us.
Sincerely,
Natalie Zima

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Reviewed 8 May 2017

Location is bad, nothing around it. Staff are amazing. Could use a bar or something in the main seating area, lovely space but felt wasted there. Water pressure in the bathrooms was low. had to add extra characters because my response was too low, hope that did it

  • Stayed: April 2017, travelled on business
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Review collected in partnership with Best Western
Thank Emptty1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this reviewResponded 10 May 2017

Dear Emptty1,
Please accept our sincere apology for not exceeding your expectations. Our restaurant has a lovely bar and I hope you had a chance to visit it. I'm sorry that you found our location inconvenient for your needs. I hope you will choose to stay with us on a return visit when a convenient highway location is better suited. Thank you for staying with us.
Sincerely,
Natalie Zima

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Reviewed 6 May 2017 via mobile

Great experience all around. It is easy to access from highway 401. The staff are friendly and helpful. The room was clean, well appointed, and the bed extremely comfortable. We will definitely stay here again when in the area.

Stayed: May 2017, travelled with family
Thank Roger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this reviewResponded 7 May 2017

Dear Roger H,
Thank you for your review. We are pleased to hear that you enjoyed your experience and found our location convenient and your stay comfortable. We hope to have the pleasure of welcoming you back again very soon.
Sincerely,
Natalie Zima

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Reviewed 3 May 2017

This place had the best bed to sleep in !!!! I was here because my truck broke down in this hotel accommodated me so well that I will recommend this to anybody traveling in and through London Ontario !

  • Stayed: May 2017, travelled on business
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    • Location
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Review collected in partnership with Best Western
Thank allenm606
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Natalie Z, General Manager at Best Western Plus Stoneridge Inn & Conference Centre, responded to this reviewResponded 7 May 2017

Dear allenm606,
Thank you for your review and for sharing your experience. We are so happy that you enjoyed your stay and we hope you will stay with us again under better circumstances. We look forward to your return visit.
Sincerely,
Natalie Zima

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