The staff here is top notch. I have stayed here many times and always receive great service. The rooms are always clean. The breakfast is always great. They always have fresh cookies every afternoon in lobby.
Home2.com
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Conveniently located off Hwy 427 just outside Toronto, near to Humber College and Brampton. Clean hotel, courteous staff, nice room with king bed and walk-in shower. Complementary breakfast better than average with good variety, but coffee could be better (seemed weak in flavour). Have stayed precious times and will stay here again in future.
I had a wonderful experience staying at Hampton Inn. The room was spacious and very clean. The washroom was clean and roomy. The lighten was good; the bed accessories were very soft and cozy. I will certainly encourage my friends, family and out of town guests to stay at Hampton Inn.
Easy to get to from the Toronto-Pearson airport , nice to stay at, convenient location, quiet, and great staff at the front desk and in the breakfast area, and this is the experience I have each time I stay here!
We had to change room because of cigarette smoke coming in from bathroom ventilation.
In a smoke free property this is not acceptable. Staff quickly changed our room but didn’t seem concerned about smoking in the property
Dear lbourque35,
Thank you for taking the time to provide us with feedback. We value your feedback as it helps us improve our quality of service moving forward.
It is definitely not our standard to have cigarette odour in guestrooms let alone our property. Our staff strive to ensure we identify the root cause and remediate. I was pleased to hear that our staff was able to relocate you to another room. Rest assured, we take concerns about smoking within the property seriously and strive to uphold our 100% smoke-free environment with appropriate measures we have in place.
I certainly hope you will give us another opportunity to ensure we provide an exceptional stay for you in the near future.
Have a great day.
Sincerely,
Jason
Stayed here for 5 nights for work. The room was very clean. Plenty of parking. If you didn’t have time for breakfast they had a breakfast in a bag option to take with you. Timmies in the same parking lot was a bonus. Bed was a little uncomfortable but I like a very soft bed
Dear murdleLionsHead,
Thank you so much for taking the time to provide us with an amazing feedback. We are happy to hear that we provided a convenient and comfortable experience for your stay.
I must say I was saddened to hear that the bed in your room was uncomfortable. We are more than happy to offer extra mattress pad that may help make you more comfortable next time around. Our staff is always available to ensure we provide an exceptional stay for our guests.
We look forward to welcoming you again whenever your travels bring you back to the Brampton area.
Have a wonderful day.
Jason
