I will not recommend staying her at all unless you want to ruin your vacation... We had a really negative & lousy experience when we went for our trip. There were quite a few reasons for this. I will mention them below:-
1. They add on hidden charges to your bill when you are ready to check out from the hotel.
2. There is a lot of noise pollution as there is a loudspeaker right in front of the hotel's entrance. No silence & peace. Your sleep & ur vacation is guaranteed to be ruined.
3. The staff is discourteous, unhelpful & downright rude / obnoxious.
4. If you've an issue & you want to talk to the GM (due to escalation), first of all they would not give his number. Even if you get his number, forget receiving any reply / resolution to your issue.
Besides these problems, the staff made fun of us just because we had booked a budget room for our stay. It was very humiliating. To top it all off, the hotel is located 45 kms from the NJP Railway Station.. The hotel does not provide complimentary pickup & drop from the station. When we made the booking initially, we were not at all told about the conveyance charges to & from the station.. Its the hotel's job to inform us well ahead of time but we had no information about it at all... Our vacation was completely ruined just because of this hotel... Do not stay here !!!
- Also Known As:
- Hotel Del Pretom Jalpaiguri, West Bengal