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“Have stayed many times and will always go back! Great hotel!”

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Ramada Plaza Dartmouth Park Place
Ranked #6 of 11 Hotels in Dartmouth
Burlington, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Have stayed many times and will always go back! Great hotel!”
Reviewed 23 August 2011

I stayed recently for two nights with my 10 year old son. This was probably our 4th or 5th time staying at this hotel. The staff is always helpful, the rooms are always comfortable, and the included, full buffet breakfast can't be beat. This trip we even enjoyed the roomservice option since it was raining heavily outside. I loved that the kids meals offered healthy options at a great price. My son loves the pool and waterslide and it has become a hightlight of out stays. We will definitely be back!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank EBMommy10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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364 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Antigonish
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 August 2011

I stayed here last weekend and found it to be run down. We booked a one bedroom suite because i was traveling with my daugher and 3 year old grandson. We called at 5:10 to ask when the pool closed and were told 10pm. We then got our little grandson ready and headed for the pool. When we got to the desk, we twere told by a staff member in a very gruff manner that the pool was closed. I replied that we had just called and had been told that it was open until 10. The employee then replied in a very unfriendly manner "the pool is closed every day between 5 and 6", as if this is something everyone should know! This resulted in tears from our grandson who was so excited about going to the pool. We then proceeded to the restaurant to look out the window at the pool, we then were told by an equally gruff employee that we were not allowed in the bar with a child. We proceeded from there to another part of the restaurant and were then told, in a not so pleasant manner, that we could not have a child in the restaurant without shoes! We also noticed a family who were seated and both children did not have shoes!

The only redeeming factor of this unpleasant and upsetting experience was "Viola" who was on the cleaning staff. She saw our distress and our grandson's tears and came over to offer her help and apologies. She was very kind and helpful and assured our grandson that he would have his swim soon.

This hotel is run down and the carpets were dirty. Locks were broken on the ground floor patio door and the chain was missing from the door. Would think twice about staying here again.

Room Tip: Make sure to double check pool hours
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Barra863
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramadans, General Manager at Ramada Plaza Dartmouth Park Place, responded to this review, 24 August 2011
Thank you for taking the time to share your experience at Park Place Hotel and Conference Centre, Ramada Plaza. We appreciate all guest feedback and use it as a primary tool for continuous improvement. I have personally reviewed the challenges you experienced with our operational team and we have taken immediate action to ensure all reported concerns have been investigated, discussed and fixed. I have shared your positive comments with the team member that you cited in your review; she is a valued, long term member of our Housekeeping team who consistently adds value to guest experience through her kindness, warmth and helpfulness.

Please do not hesitate to contact me personally if you are planning a return trip to the greater Halifax area in the near future. I would be thrilled to have you and your family return to Park Place Hotel and Conference Centre, Ramada Plaza.

Kind Regards,

Pierre Roy, VP & GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
42 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 July 2011

This is a large property, unfortunately a bit run down and therefore not recommended, unless you have no other options. The rooms have a strange smell of old carpet, the electrical wires are hanging out all over, one or two electrical swiches can be found to be broken. Worst experience that happened to a friend was when her toilet flush started to flood her room. She called for help and had to get hysterical before help arrived. The room had completely flooded by that time. The restaurant choices are mediocre, the breakfast is the same everyday, and some of the chairs in the restaurant even have broken legs!! You need to be desperate to stay here.

Room Tip: The Suites are spacious, but do have the same problems described above.
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  • Stayed June 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank PDS63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramadans, General Manager at Ramada Plaza Dartmouth Park Place, responded to this review, 11 August 2011
I would like to take this opportunity to thank you for your recent comments regarding our hotel. The issues you encoutered are not indicative of the quality and service we strive to achieve We pride ourselves in managing a four star Canada Select hotel. Your comments have been reviewed and shared with all department managers at our last meeting. I also wish to convey our most sincere apologies for your experience.
I welcome you to contact me personally so that we can discuss the issues you encountered in detail.
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Yarmouth, Canada
Level Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 13 June 2011

I have been going to this hotel for years with family. I had not been there for a couple years and I went back this past weekend and it is just as fun and clean as I remeber. Very nice rooms, great staff and very nice pool and water slide.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Coady90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramadans, General Manager at Ramada Plaza Dartmouth Park Place, responded to this review, 22 June 2011
We are so pleased that you and your family enjoyed your recent stay with us! We appreciate your patronage very much and are pleased that you plan to return in the future. Thank you for your kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 6 June 2011

We had to come over to take our 5 year old to the IWK and decided to stay here because of the great comments about the hotel. We arrived at 4o'clock to our room not being ready. Then we were put in a room that had a few crumbs on the floor. After taking our things in, we noticed popcorn and cups under the bed. There was also popcorn in the drawers. We went to the front desk and they looked at us crazy and didn't know what to do because no other suites were ready. They called housekeeping and you could hear the conversation. All this time we stood there and the front desk staff would't tell us anything.
About 10 min later, housekeeping came down and saw the mess. They cleaned the mess and apologized. We then pulled out the pull out sofa
And it wasn't made and there was rice crisps on the bed. We went to the front desk again and they switched our room. We got everyting moved and found ants int the room and the window was open. We decided to go down to the pool and found lots of ants crawling on the floor around the pool. When you are paying 159 a night plus tax you would expect more. I would never recommend this place to anyone.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Notha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramadans, Guest Relations Manager at Ramada Plaza Dartmouth Park Place, responded to this review, 15 June 2011
Thank you for taking the time to share your thoughts with us regarding your recent stay at our hotel; what you think and feel regarding your experience is our most valued form of consulting. I am very sorry that we failed to meet and exceed your families expectations. I have personally met with our Room's Division team and have reviewed the challenges your family experienced. Please know that we have coached individual team members and taken action steps as related to the concerns you communicated. We at Park Place Hotel & Conference Centre, Ramada Plaza appreciate your patronage and hope that you decide to give us a second opportunity in the futurte. I am confident that we can prove that your experience was isolated and not a reflection on how we operate our hotel on a daily basis. I can be reached at sdavies@ramadans.com if I can personally be of service to you and your family.

Again, thank you for sharing your thoughts and I am sorry we did not exceed your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Dartmouth Park Place

Property: Ramada Plaza Dartmouth Park Place
Address: 240 Brownlow Ave, Dartmouth, Nova Scotia B3B 1X6, Canada
Region: Canada > Nova Scotia > Halifax Region > Dartmouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Dartmouth
#4 Business Hotel in Dartmouth
Price range (per night): ₹ 8,339 - ₹ 11,183
Hotel Class:3 star — Ramada Plaza Dartmouth Park Place 3*
Number of rooms: 178
Official Description (provided by the hotel):
The Park Place Hotel & Conference Centre, Ramada Plaza is a four star property renowned for its five star service, friendly, welcoming staff and a location that puts you where you need to be. ... more   less 
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Also Known As:
Ramada Dartmouth
Dartmouth Ramada
Ramada Plaza Dartmouth Park Place Nova Scotia

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