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Reviews (489)
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All reviewsboston pizzabest westernsbig box storesstores and restaurantsgreat hotelshopping districthot breakfastbreakfast staffbreakfast roomwould stay here againincluded breakfastfree wifiquiet locationstaff was very friendly and helpfuleasy accesshotel is locatedcomfortable beds
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18 - 23 of 489 reviews
Reviewed 9 January 2018 via mobile

Had to come to town unexpectedly for a funeral and this hotel was a perfect place to stay. Room was huge and comfortable, breakfast was good, and price was reasonable. Location was good too, in between downtown and the airport.

Stayed: December 2017
Thank RoadTripNeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this reviewResponded 10 January 2018

Dear Neil,

We really appreciate you taking the time to write us a review. We are happy to hear that you chose to stay with us and you enjoyed the hotel. We are very sorry to hear of your loss; we hope that you are coping well with everything - it is always really difficult when losing someone special in our lives. Hopefully you will return to Saint John someday in happier circumstances and that we will get a chance to see you again. Thank you again and we wish you and your family a wonderful new year.

Sincerely,

Jasmine Mosher

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2018

Staff were very courteous and helpful. Room was great and breakfast had lots of selection and was very good as well. I always stay here when in Saint John as the hotel is convenient to everything. A very clean efficient place to stay.

Stayed: November 2017, travelled on business
Review collected in partnership with this hotel
1  Thank jimo782
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this reviewResponded 10 January 2018

Dear Jim,

Thank you kindly for your valuable feedback. On behalf of our team, I want to say that we absolutely love having you here and we are happy to hear that you enjoy staying with us. Thank you for your continued loyalty and for choosing to stay with us. We look forward to your return visit. Happy new year!

Sincerely,

Jasmine Mosher

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Reviewed 8 January 2018

The staff was very knowledgeable and professional. The hotel is close to shopping and places to eat. We were there for a hockey tournament and it is just a short drive to all the local arenas that we had to attend, Lots of free parking. The rooms were clean, warm (It was -30 outside) and quiet. The bed was very comfortable but the pull out was not.

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank R628PEbruceb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this reviewResponded 10 January 2018

Dear Bruce,

Thank you very much for your kind feedback. We are happy to have accommodated your family during your hockey tournament. We appreciate all of your feedback and have taken some notes. Thank you for choosing to stay with us and hopefully, we will see you again in the near future.

Sincerely,

Jasmine Mosher

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Reviewed 7 January 2018

It is easy to keep coming back to Best Western (Plus). The beds are very comfortable with lovely linens, the towels are bigger than other hotels in the same category, and the staff is always friendly and helpful.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank mh1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this reviewResponded 8 January 2018

Thank you very much for your kind review and for taking the time to write it. We hope to continue seeing you again in the near future and will share this with our staff members. Thank you for choosing to stay with us.

Best regards,

Jasmine Mosher

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Reviewed 25 December 2017

A great place to stay.Close to shopping.The staff was very friendly and helpful.The breakfast was European style and they had lots to choose from and the food was hot.The room was very clean and comfortable.The staff were very friendly and helpful.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank L9187XPjackiec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWPlusSaintJohn, General Manager at Best Western Plus Saint John Hotel & Suites, responded to this reviewResponded 27 December 2017

Dear L9187XPjackiec,

Thank you for sharing your kind review and we're happy to hear that you enjoyed your stay with us. We are glad to know that you enjoyed our friendly services - comments like yours really make our day! Thank you for choosing the Best Western Plus Saint John and we hope to have you again with us in the near future.

Sincerely,

Jasmine Mosher

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