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Reviews (221)
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All reviewspatio doorschoice hotelsbasic hotelroom was cleanconvenient locationchamplain malla ground floor roomminute drivesausagelate checkclose to downtownfirst floorfree breakfastthe breakfast areayogurtpleasant stayplace to stay
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Reviewed 17 October 2017

Handy location, friendly staff, nice clean room, good breakfast. We took a room on the main floor for dog egress. Worked out well. Room had been smoked in, but hotel cannot be blamed for people who are inconsiderate.

  • Stayed: October 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank Douglas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CN242, General Manager at Comfort Inn East, responded to this reviewResponded 20 October 2017

The Comfort Inn, Moncton East thanks you for leaving such a glowing recommendation of our property. We are delighted that our associates were able to go above and beyond for you. We look forward to welcoming you back!

Stella Tennant
General Manager
Comfort Inn Moncton East

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Reviewed 17 October 2017

We stayed in a ground floor room with sliders to the outside, the first time that we've seen this kind of egress in the many Comfort Inns we've stayed in. The hotel is located in an area central to the walk along the river (where the tidal bore can be seen) and the downtown restaurants. The room, the bed and bedding and the bathroom were all clean. There was plenty of hot water. Staff were friendly. We did partake of the complimentary breakfast the next morning which is similar to other hotels in this chain.

  • Stayed: September 2017, travelled with friends
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Thank Ann622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CN242, General Manager at Comfort Inn East, responded to this reviewResponded 20 October 2017

The Comfort Inn, Moncton East appreciates you taking the time to review our property. We are pleased to know our location, friendly service and cleanliness met all your expectations. We hope for the opportunity to welcome you back to the Comfort Inn, Moncton East.

Stella Tennant
General Manager
Comfort Inn Moncton East

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Reviewed 14 October 2017

We arrived in the evening in the dark. Not hard to find although a little confusing to get into the property. Room was great, front desk reception staff was welcoming, room was clean and very comfortable and breakfast staff were friendly and helpful. The cleaning staff we met in the hall greeted us in the morning and pointed us in the direction of the breakfast nook.

Room Tip: We were on a ground floor with patio door as we had a little dog and it was great.
  • Stayed: October 2017, travelled with family
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Review collected in partnership with this hotel
Thank 65LindaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CN242, General Manager at Comfort Inn East, responded to this reviewResponded 16 October 2017

The Comfort Inn, Moncton East appreciates you taking the time to review our property. We are pleased to know our location, friendly service and cleanliness met all your expectations. We hope for the opportunity to welcome you back to the Comfort Inn, Moncton East.

Stella Tennant
General Manager
Comfort Inn Moncton East

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Reviewed 3 October 2017 via mobile

Room was spacious and well appointed. The bed was excellent. The bathroom had been updated. The breakfast was well staffed and the full range of food was available, which was not the case in with the Comfort Inn in Halifax. However, I must say the breakfast offering was less than average and that counts as a minor flaw. The second and third flaws relate to the bathroom. Two, the sink didn't drain properly and three the night light didn't work. These are easy fixes which suggest the staff don't care much about their responsibilities. My most major grievance, however, was the fact I was charged $10.00 extra to stay with in a ground floor room. This property evidently doesn't have an elevator and I can't negotiate stair well with two fake hips.

Stayed: October 2017, travelled as a couple
Thank woodmister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CN242, General Manager at Comfort Inn East, responded to this reviewResponded 6 October 2017

Thank you for your candid feedback regarding the Comfort Inn, Moncton East. We regret that you experienced inconsistencies during your stay. We aim to provide the highest level of satisfaction to all of our customers and your feedback is key for us in recognizing areas for improvement.
Thank you for helping us improve and we hope to see you in the future.

Stella Tennant
General Manager
Comfort Inn Moncton East

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Reviewed 25 September 2017

The room was over priced, The towels were dirty, the room smelled funny, the furniture was dirty, there were people sitting outside out sliding glass door drinking Rum straight out of the bottle. Honestly my wife was scared to stay there.

  • Stayed: September 2017, travelled as a couple
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    • Cleanliness
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Review collected in partnership with this hotel
Thank keithmO7626FV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CN242, General Manager at Comfort Inn East, responded to this reviewResponded 26 September 2017

We are very sorry to read about your experience at our hotel. First and foremost, there is never an excuse. An experience like this is not indicative of our hotel, its service and quality that we strive for. Thank you for bringing this to my attention and we look forward to proving our best.

Stella Tennant
General Manager
Comfort Inn Moncton East

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