I was in Winnipeg on business with Air Command (17 Wing) from Jan 16 to Jan 21, 2012. I booked this hotel for the location to the Base. When I booked my room, I used my credit card for the booking. When I arrived at the hotel I decided to pay for my room upfront with cash intead. About halfway through my week's stay I received a message on the phone in my room from my family with the instructions that I needed to call them back as soon as possible. I tried to make the call from my room and realized that I couldn't make a long distance call. So then I decided to call my family collect, which again I was met with not being able to make the long distance COLLECT call. I called the front desk to ask why I was not able to make a collect call and I was told that I paid cash for my room so I couldn't make any form of long distance call whether it was collect or not, and that I had to go down to the front desk with my credit card so that they could charge it $50.00 so I could make my collect call. I explained to the front desk that they had my credit card info from when I booked the room. That wasn't good enough. My question is, why do you need a credit card to make a COLLECT call??????? Especially when you already have my credit card number on file. I was never able to make my call from my room, so I had to wait until the next day to call collect from the Base. Also, the computer access that they have in the lobby is terrible, very old computer which doesn't work properly. The restaurant is somewhat expensive for what it is, and there is a very poor dinner selection on the menu. Also while I was there the pool was under construction. Rooms were noisy, especially since you could hear every toilet flush and shower run.
- Official Description (provided by the hotel):
- The Completely Renovated Holiday Inn Winnipeg Airport West hotel is located 3 miles (5 km) east of Winnipeg By-Pass Hwy #101 on Trans Canada Hwy #1, 2520 Portage Avenue. We have just completed a brand new makeover with a new look and feel to our 194 guest rooms, 16 Junior Suites and 18 one-bedroom suites including 2 suites which feature a Jetted tub. All guest accommodations feature in-room Keurig coffee makers, fridge, microwave, 37" Flat Screen TV's, cable TV with redesigned working desk area complete with computer access & 2 2-line phones. Wireless high-speed Internet. Open concept Licensed restaurant & lounge complete with 9 big screen TV's. Same day valet laundry service (Mon-Fri) plus coin operated washer/dryer facilities. Complimentary 24 hour transportation to/from Airport & Polo Park Shopping Centre. Free underground heated parking as well as surface parking. Business centre located in the main lobby. Meeting & function space available for groups of 2 - 350 persons. Our hotel is within driving distance to the Assiniboia Downs Race Track, Assiniboine Park & Zoo, Club Regent & McPhillips Casinos, Centennial Concert Hall, Forks Market, Manitoba Museum, MTS Centre, Western Canada Aviation Museum, Winnipeg Legislative Grounds & The Winnipeg Blue Bombers Football Stadium (all a must see when visiting Winnipeg). ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Winnipeg - Airport West Hotel Winnipeg
- Winnipeg Holiday Inn