I would agree with most posters here that this is a great hotel for location, the staff are friendly and the complimentary breakfast is good.
We arrived at about 1.15pm, admittedly somewhat early for a 3pm checkin. I had hoped that we could check in as the weather was miserable out. Unfortunatley the room wasn't ready yet, which is fair enough however the young man at the front desk said he would call me as soon as our room was ready. Alas we never got a call and we returned at 3pm to check in.
We had only booked one night in Whistler as it was just a short family getaway (we live on Vancouver Island) for my husband's birthday. I decided on the studio suite as based on the picture of the floorplan this would meet our needs (2 adults and 2 young kids) fine and it looked like a spacious room. However our room 4405 did not reflect the room on the floorplan (see picture attached) at all. Our studio suite did not have a breakfast bar as per the studio suite description and once the murphy bed and sofa bed were pulled out it was very difficult to manouvre around the room as the beds practically meet each other. There was a very narrow space left between the two beds and both my daughter and I stubbed our toes trying to make our way to the bathroom.
Had I realised that this suite had such little space with the beds out then I would have opted for a 1 bed suite. Price of course is a factor when booking accommodation however not at the cost of comfort. The floorplan picture clearly shows plenty of space even with the beds pulled out however room 4405 has completely different layout and little to no space once beds pulled out. I didn't bother going to reception to enquire about another room as I overheard them saying earlier that they were pretty much fully booked.
I have no doubt that had we been in a more suitable suite that my review would have been completely positive like the other reviews here. I suspect that this is probably the smalles studio suite in the hotel so my advice is that if you are going to book a studio suite, only do so if there's a party of 2. Really room 4405 is not suitable for more than 1 bed.
I did have an opportunity to voice my disappointment in the room at check out when asked did I enjoy my stay. I regret not having brought it up but with another miserable wet day ahead of us, I just wanted to head back home and put the weekend behind us. I had planned on doing the Peak to Peak gondola ride but it was very windy and the clouds were hanging so low hat you couldn't even see the mountains from the ground. Wasn't going to spend all that money only to be looking at clouds.
This was our first time to Whistler but hopefully we'll head back up again later this year. We can only hope for better weather the next time. Our experience hasn't put us off the Gran Pacific however there are lots of hotels in the village so will be checking out what kind of rooms they have on offer.
As a side note - if you live in BC check out their BC resident rate as it includes complimentary parking which normallly costs $25 per night so not cheap. The hotel carpark is below a public carpark which I believe only costs $10 per night so if parking is not included in your rate you could park here instead and save a few $$$.
- Official Description (provided by the hotel):
- Pan Pacific Whistler Village Centre is an intimate, family-friendly oasis located in the heart of the Village stroll, yet a 5 minute walk from the Gondolas to both mountains. Complimentary perks include a daily breakfast buffet, wireless Internet, local calls, in-resort shuttle and slope-side valet ski/bike/golf storage. Spacious suites feature full kitchens, bathrooms and balconies and range in size from Studios to Three Bedrooms with Den. Enjoy spectacular mountain views from the sunny deck with salt-water pool and two hot tubs and sauna. ... more less
- Reservation Options:
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- Also Known As:
- Pan Pacific Whistler Village Centre Hotel Whistler
- Whistler Pan Pacific