We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Excellent all round experience for a ski break!” 5 of 5 bubbles
Review of Hilton Whistler Resort & Spa

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hilton Whistler Resort & Spa
Ranked #15 of 49 Hotels in Whistler
Certificate of Excellence
GreenLeadersSilver level
Sydney, Australia
Level Contributor
110 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Excellent all round experience for a ski break!”
5 of 5 bubbles Reviewed 27 April 2012

Staying at the Hilton made our skiing holiday. You cannot beat the location or ski hire set-up, you walk through the lobby to Summit pick up your skis and walk 25 metres to the Whistler gondola. Summit staff are brilliant! They rush to help you with your skis/snowboard every afternoon and store them for the night. You change back into your walking shoes and straight up to your room. We stayed in a Standard King and a then upgraded to a Junior King Suite and extended our holiday to two weeks as we were having such a good time and were very happy and comfortable in the Hilton. Both rooms were sparkling clean, beds comfortable, good hot shower and very spacious.The microwave and refrigerator were so helpful. We found numerous great restaurants within minutes walk.
There was a miscommunication by the hotel staff at one stage, but they were cheerful and helpful and recovered immediately.
Choosing the Hilton was an unusually difficult decisions for us. There were a lot of hotels on offer at very reasonable prices in April and reading all the reviews made things very confusing. I tried to read between the lines and that proved successful. It's very important to remember that a hotel in a ski resort will have different priorities to one, say in Fiji or Hawaii.
One of the main complaints from reviewers seems to be the décor. I was expecting shabby but did not see any such thing anywhere at all. Sure the lobby looks like it was designed and decorated by Mike and Carol Brady but so what? It was immaculately clean and not at all worn and I found it quite retro-cool. Why people would get so worked up about an area you walk through briefly when there is a winter wonderland outside is beyond me.
We stayed in both the North and South towers, I was expecting the worst on the North side facing the street, is it noisier but it wasn't at all the problem as described by some reviewers. The South tower you can hear a pin drop.
I was also worried the rooms may smell of dogs but there was not an unpleasant odour anywhere. We hardly saw any dogs and I think it's great that the Hilton offers this option to animal lovers and also that they control it strictly which is important. Like everything in life if you follow the regulations you're not likely to have a problem.
In summary if you are a skier, particular one who hires, in my opinion the Hilton is superb. You need to focus on why you are going and be more happy with the location and comfort than the lack of bling in the lobby. And remember, if you don't want to pay ski resort prices in January February then don't go to a ski resort.

Room Tip: If you're concerned about noise talk to the staff. The South tower apparently has the more basic...
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Happywalkabout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlefkovi, Manager at Hilton Whistler Resort & Spa, responded to this review, 30 April 2012
I am delighted you were able to “read between the lines” and chose to stay with us during your recent visit. I especially value your insights as you had an opportunity to stay in both the North and South Tower rooms. Thank you for high lighting the points you did as many of our guests share the same perspective. I hope you’ll have a chance to visit with us in the summer as Whistler is equally amazing as it is in the winter.

If you ever need a job responding to travel reviews, I’ll be happy to have you join our team.

Warm regards,

Tom Lefkovits
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,707 reviews from our community

Traveller rating
    826
    592
    179
    82
    28
See reviews for
515
658
70
187
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (255)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Vancouver, British Columbia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 bubbles Reviewed 26 April 2012

My husband and I booked a romantic overnight stay at the Hilton last weekend. The location was very convenient, right on the edge of the village - if you go out the back door you are in the village at the base of the Blackcomb Gondola, and right in the middle of the action. The hotel has underground parking, which you can self-park or valet.

We reserved a Spa room, which had a king bed, a wood burning fireplace (which came with 2 hour firelogs) and a jetted soaker tub for two in a large bathroom. The view was nice, overlooking the golf course and surrounding mountains, but not the village. We were told that the spa-type rooms are all located on the side of the resort facing away from the village.

The front office staff, from the valet and bellmen to the front desk clerks were courteous and friendly. They had a map of the village available, and were knowledgeable about the location of various shops and restaurants.

The bedding was soft and comfy, and the amenities in the bathroom were spa quality. The room came with complimentary bottled water and coffee packets, but there is no refrigerator, so you have to ask if you want one brought in.

We didn't use the lounge or the restaurants at the hotel, so I can't comment much, but we did peek in, and the lounge had televisions and pool tables, and the dinner menu looked good in the restaurant.

We enjoyed our stay at the Hilton, and will definitely go back on our next trip to Whistler.

Room Tip: The spa room was nice, with a fireplace and a jetted soaker tub. Be specific if you want your room t...
See more room tips
  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tequilagoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
1 review
2 of 5 bubbles Reviewed 22 April 2012

As others stated the rooms are a bit dated. Maybe "heavily used" is a better description than "dated" - it's certainly not four star quality. First thing I noticed was the smell when I walked in. Most likley it's from people bringing skis into the room and letting them drip all over the wood floor which was badly warped. Parking was a bit of a ripoff at $30/night. HVAC just doesn't work right as someone else mentioned: it was just blowing cold air and making an awful lot of noise in doing so. I turned it off. I couldn't get a late checkout past 12:00 and got some yarn about being sold out of the room type - find it hard to believe they couldn't make something work on last weekend of the season when they and every other hotel have more rooms up on the Whistler Last Minute deal page. They have facilities that you can use to clean up if you have been skiing after you check out - nothing great, but workable.

Location is about as good as it gets.

For the money it's nowhere close to the quality of the Fairmont which was about $15 cheaper per night for the same dates and it's light years behind the Four Seasons which was about $75 more expensive for the same dates.

Room Tip: Rooms in the south tower are further from the lobby and the ski storage in Summit Sports; however if...
See more room tips
  • Stayed April 2012, travelled solo
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlefkovi, Manager at Hilton Whistler Resort & Spa, responded to this review, 30 April 2012
Dear James C,

Thank you for taking time to provide insights from your recent visit to our hotel. I’m sorry that you experienced a room with the issues you highlighted. The conditions you described are not at all usual and I’m sorry we did not have the opportunity to address your concerns while on property.

I certainly understand your apprehension regarding parking rates but can confirm we are priced competitively within the resort and lower then most of our competitive set.

In the end, you need to feel you received value for the money paid and I’m sorry this was not the case with your visit. If you find yourself returning to the area, I would be happy to personally assist you in ensuring all your needs and requirements are taken care of.

Sincerely,

Tom Lefkovits
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, IL
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 22 April 2012

By far, this is one of the nicer Hilton's we've stayed in. Great location, great staff, beautiful rooms. You can easily walk to everything- including several lifts during ski season. Our room had an excellent view of the mountain & village below.

Our only rub is that while the hotel room itself was fairly priced- small little Whistler is far from a budget destination- starting with the Hilton's steep parking charges- at $30/day, absolute robbery- which the Canadians then tax another $4. You've got no choice. Hotel restaurant was acceptable but also overpriced.

Beyond the hotel, lift tickets are $100/day, plus tax. Don't expect much in the way of tasty or fairly priced food in the entire area- perhaps it's because whomever owns the village charges sky-high rent, but you'll spend a fortune on food, & none of it is especially good. The only bargain eatery for a family is the Old Spaghetti Factory, hidden in the basement of a nearby hotel. Likewise, expect zero bargains looking through the many shops- they hardly discount anything- fine if you like to drop $400 on a ski parka, but most visitors seemed to walk out of these shops without a purchase. There really is no place to drive out to for dinners from the village- the one place we did find out of the village (Edgewater Restaurant) was above average in quality, small in portion size & ultra-expensive. Needs a separate review, I guess.
Also, check with your charge-card company- both our AMEX & VISA adds $5-10 foreign transaction fees each & every time one charges something. Crazy.

Room Tip: Try to get placed on a higher floor in the North Tower- the South Tower involves more walking to eve...
See more room tips
  • Stayed March 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TheIsleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 22 April 2012

I like skiing very much. Especially skiing in Whistler is the best. I have never been such a nice resort like Whistler. Hilton is essential for my vacation at Whistler. In front desk one Japanse woman works. This year I don't have a chance to talk with her. I like her, Hilton, villege, mountain, Canada and skiing at Whistler.

  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Whistler Blackcomb.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Whistler hotels
0.2 km away
Aava Whistler Hotel
Aava Whistler Hotel
#14 of 49 in Whistler
4.0 of 5 bubbles 1,587 reviews
0.1 km away
Sundial Boutique Hotel
Sundial Boutique Hotel
#7 of 49 in Whistler
4.5 of 5 bubbles 755 reviews
0.6 km away
Summit Lodge Boutique Hotel
Show Prices
Show Prices
Show Prices
0.2 km away
Crystal Lodge Hotel
Crystal Lodge Hotel
#8 of 49 in Whistler
4.5 of 5 bubbles 2,339 reviews
0.5 km away
Pinnacle Hotel Whistler
Pinnacle Hotel Whistler
#13 of 49 in Whistler
4.0 of 5 bubbles 1,228 reviews
3.4 km away
Nita Lake Lodge
Nita Lake Lodge
#1 of 49 in Whistler
4.5 of 5 bubbles 1,704 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Whistler Resort & Spa? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Hilton Whistler Resort & Spa

Property: Hilton Whistler Resort & Spa
Address: 4050 Whistler Way, Whistler, British Columbia V0N 1B4, Canada (Formerly Whistler Village Resort)
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Whistler
#6 Spa Hotel in Whistler
#8 Ski-In / Ski-Out Hotel in Whistler
#9 Luxury Hotel in Whistler
#13 Romantic Hotel in Whistler
#16 Family Hotel in Whistler
Price range (per night): ₹ 13,059 - ₹ 44,453
Hotel Class:4 star — Hilton Whistler Resort & Spa 4*
Number of rooms: 287
Official Description (provided by the hotel):
EXPERIENCING WHISTLER STARTS WITH HILTON Relax and unwind at the luxurious, award winning Hilton Whistler Resort & Spa. The hotel is ideally located in the heart of Whistler Village, host mountain resort of the 2010 Winter Olympic and Paralympics Games. Named by Condé Nast as the 10th top resort hotel in Canada, the hotel is steps away from the chairlifts of the legendary Whistler & Blackcomb Mountains, and offers an array of world class restaurants, stylish boutiques, and buzzing nightlife at our doorstep. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hilton Hotels Direct and Agoda so you can book your Hilton Whistler Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Whistler Resort And Spa
Hilton Whistler Hotel Whistler
Hilton Hotel Whistler
Whistler Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing