Made a trip to Whistler for NYE and stayed at the Fairmont. Considering the rooms rates were around $600-$700 per night I had some expectations. I must say that the building itself and the common areas are very beautiful. The location in the village is somewhat isolated and can be a plus or minus depending on what you are looking for. Unfortunately the service levels were not there. Walking into the lobby with tons of bags and ski gear workers just walked right by us not offering any baggage assistance. Check in was neither quick nor smooth, as there was confusion with our booking. Our room was average at best, smallish, and with a dated bathroom. The biggest issue we had was with the ski valet on the property. A number of times when coming or going from the hotel to the slopes the valet was nowhere to be found and I had to find someone to come get my skis. This was very irritating and unacceptable especially for a property of this stature. Our favorite thing about the resort was the outdoor pool and hot tubs, however, the drink service was so spotty that we never had the chance to even get a drink. Overall I was rather disappointed with the Fairmont Chateau Whistler and would probably not return.
- Official Description (provided by the hotel):
- Located at the base of Blackcomb Mountain, Whistler's landmark ski-in ski-out hotel, Fairmont Chateau Whistler resort hotel defines mountain luxury. A classic 12-story Chateau-style resort hotel with Health Club, Spa and the largest pool deck in Whistler - offering indoor and outdoor swimming pools, four whirlpools and breathtaking views of Blackcomb mountain. Situated a five minute walk from village center. ... more less
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- Also Known As:
- Fairmont Chateau Whistler Hotel Whistler
- Fairmont Whistler
- Whistler Fairmont