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“TERRIBLE VALUE!!!”

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Magnolia Hotel And Spa
Ranked #2 of 49 Hotels in Victoria
Certificate of Excellence
Reviewed 8 May 2012

Nearly $300 a night for the diamond view room (a view of the street!) - we were shocked out how ordinary the room was.

And a breakfast buffet with cold boiled eggs - don't try to order anything hot - all you get is what is laid out on the tables - including the help-yourself thermos coffee.

Shockingly over-priced!!!!

Surely there has to be a better hotel option in victoria?

(note: this is the third time I have tried to submit this review - what is happening???)

  • Stayed: May 2012, travelled as a couple
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4  Thank Inukshukasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagnoliaHotelGM, General Manager at Magnolia Hotel And Spa, responded to this reviewResponded 8 May 2012

Thank you for your review Inukshukasia,

I would like to offer my sincere apology for what was obviously an extremely disappointing stay. We pride ourselves in delivering an exceptional small boutique hotel experience, and any time we fail to meet this goal it is truly disappointing to our entire team.

I forwarded my personal contact information to you immediately after your visit and do continue to hope that we can connect. As with any of our guests I am available at your service to discuss any aspect of your stay, and can be reached by email at gm@magnoliahotel.com or by phone at 250-412-8480.

Thank you again for choosing the hotel and for sharing your feedback.

Sincerely,
Bill Lewis
General Manager

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2,399 - 2,403 of 2,834 reviews

Reviewed 7 May 2012

Front Desk provided free upgrade and box of chocolates for us. Nice gesture.
Incl. free parking/breakfast. Great customer service

  • Stayed: February 2012, travelled with friends
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Thank s b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2012

Victoria was our first stop on a 9-day BC trip, and the Magnolia a great place to relax after all the travel to get there. It's a little tricky to find because it's on a small side street, and the hotel sign is very indiscreet. But once we arrived, the valet met us on the curb and whisked our car to their secure parking. We had a large king room, facing the harbor. The free water, apples and chocolates were a great welcome treat, as well. The hotel is one block from the Empress and harbor, and easy walking distance to Chinatown and restaurants. The breakfast is served in their lovely restaurant, and is huge with smoothies, baked goods, oatmeal, fruit, boiled eggs, juices, etc. We were thrilled with the hotel, and the great rate we found on hotels.com.

Room Tip: Nice view of the harbor on upper floors.
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  • Stayed: April 2012, travelled as a couple
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Thank impackedandready
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2012

We ended up (fortunately) at Magnolia Hotel after spending 3 weeks touring the Pacific North West, including a 1 week cruise to Alaska thru the Inner Passage. We write 'fortunately' because some months before when checking out the rates at the Empress (directly next door and 'pricey') a previous traveler recommended the Magnolia Hotel. We could not find a thing to complain about (did not use pool or spa) hence all the "5's" ratings (rare for us) considering we were not expecting -- or paying for -- ultra-luxury. While we might have paid a little extra for a good view from our room of the Government House well lighted at night, we still saved at least $100+/nite over next door accomodations. Not only were there a number of good restaurants within walking distance, but the location in harbourside-Victoria is excellent. The included B'fast buffet in am was fine. The Magnolia is particularily convenient IF you plan to take the car ferry back to Port Angeles, Washington State (much more convenient than the ferry to Vancouver), since the Port Angeles ferry boarding dock was less than 5 minutes from hotel parking. But be sure to pay the extra reservation fee (we booked 3 weeks in advance by phone). Reason: In mid-August, when we went to board ferry, not only was the morning trip full, but the afternoon trip was full with a big standby line for those without advance reservations. We would go back. Signed: Well traveled from our Fairhope/Pt. Clear, Alabama home.

Room Tip: Ask for room with windows (opening-type) overlooking Government House and harbor.
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  • Stayed: August 2011, travelled as a couple
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Thank Dick-Pauline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2012

We have always stayed at the Magnolia when visiting Victoria. It is a small, very friendly and comfortable place to stay. Excellent service and comfort.

Room Tip: Love the top 2 floors with the fireplace and view.
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  • Stayed: April 2012, travelled as a couple
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Thank YL-vanisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Magnolia Hotel And Spa

Address: 623 Courtney Street, Victoria, British Columbia V8W 1B8, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#1 Business Hotel in Victoria
#1 Spa Hotel in Victoria
#2 Luxury Hotel in Victoria
#2 Family Hotel in Victoria
#2 Romantic Hotel in Victoria
Price Range: ₹ 10,541 - ₹ 21,235 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Magnolia Hotel And Spa 4.5*
Number of rooms: 64
Official Description (provided by the hotel):
Downtown Victoria’s Favourite Boutique Hotel.Beautifully refreshed new guest rooms with plush textures, elegant patterns and raw-silk inspired walls. Outstanding location, just 2 blocks from Victoria’s picturesque Inner Harbour and in the heart of the city’s best shopping, dining and entertainment. Tranquil Spa Magnolia and the exciting new Catalano Restaurant & Cicchetti Bar. The kind of undistracted attention you can only receive in a boutique hotel with just 64 rooms. ... more   less 
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Also Known As:
Magnolia Hotel And Victoria
Magnolia Hotel Victoria

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