A warm, friendly, attentive and polite service from a team obviously dedicated to great customer service. All interested in making sure your visit to the area is great and not just the hotel. We went with all their recommendations and very happy. We were upgraded on arrival which was a lovely surprise into a Coach room. This was very clean, well appointed and had a very comfy bed which was very welcoming after a 25 mile cycle ride round Victoria. Breakfast was superb and made to order like a top class restuarant by Matt who greatest you with a smile and a have a good day.
No feedback is complete without some honesty but I am struggling to give any critique. Hotel is very Eco having recently made changes to help the environment, one of these is soap dispensers on the shower wall. This cheapened the experience very slightly for me and partly for the wrong reasons ( there is never any wastage after I stay ;-). So with only this feedback I can come up with you can be sure to have an amazing time. One couple we talked to had stayed there 14 times after originally getting married there, and they have booked next year whilst there. Thank you to all the team there!!More