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All reviews living room robson street one bedroom apartment modern kitchen full kitchen half bath iga supermarket on a daily basis great kitchen per day concierge staff king size central location downtown vancouver would definitely stay here again awesome location stanley park
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Reviewed 6 September 2018

We have two little ones so we were looking for a hotel with a separate bedroom or suite. This fit the bill, and it was better than I expected. The rooms were up to date, the lobby area was nice and updated, and all the staff were courteous and helpful. The kids slept on the sofa bed which seemed pretty comfortable. The fully equipped kitchen was also a perk.

The construction of the building is pretty solid so it feels pretty quiet your room (no stomping noises, voices through the walls) which is helpful when you have rambunctious little ones who may be emitting said noises.

Only issue would be the A/C in the summer. There is only an external unit in the living room so the bedroom can get a little warm (too much street noise to leave the windows open) so we had to keep our bedroom door open to get some of the A/C air which wasn't a big deal.

I would definitely stay here again for longer trips because of all the amenities and proximity to shopping and food. Next time, we will check out the pool and spa. Very impressed.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank JasLP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel, responded to this reviewResponded 10 September 2018

Dear Guest,

Thank you for choosing La Grande Residence, we are pleased that you enjoyed the comfort and services of The Sutton Place Hotel with the convenience of residential living at La Grande Residence. We cannot wait to welcome you and your family back to your home away from home again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2018

We stayed at the Grand Residence Sutton Place for 2 nights in August 2018; 2 bedroom Deluxe Suite was extremely comfortable and clean for the 4 of us; king size beds in both bedrooms; one full bathroom in hallway and one half bath attached to one of the bedrooms which was somewhat weird but not inconvenient. Living room and kitchen is well planned and stocked; large TVs in all rooms; Kitchen has dishes and cutlery for 6 people at least; kettle, coffee maker, toaster; keurig coffee thing with pods. Lovely soft Robes and slippers were provided. Safe and Storage room for luggage. Service was excellent; bell boys, concierge, room service (albeit very pricey), house keeping was all excellent, We also were provided with discount coupons for IGA grocery store that was down the street; We really enjoyed our stay at the Sutton Place and will return for a longer visit.

Room tip: higher floor
Date of stay: August 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank NB5032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel, responded to this reviewResponded 4 September 2018

Dear Guest,

Thank you for choosing to stay at La Grande Residence. We are delighted to hear you had a wonderful experience with us. We appreciate your feedback as guest satisfaction is important to us. We look forward to welcoming you back for another amazing experience the next time you visit Vancouver.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2018

La Grande Residence is ideally located in downtown Vancouver. The area is surrounded by major sights, good restaurants, shopping and even a supermarket - all within walking distance. The 1-bedroom suite is spacious and the queen bed was very lush and comfortable, but the sofa bed could have been more comfortable.

However, the kitchenette was exceptionally well-stocked and the bathroom shower was a modern curbless design which made it easy to get in & out - no chance of slipping. The bathroom floors was also heated - nice touch!

We would definitely stay there again.

Room tip: Great downtown location with spacious modern suites
Date of stay: August 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Carole N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel, responded to this reviewResponded 4 September 2018

Dear Guest,

Thank you for taking the time to share your recent stay experience at La Grande Residence. We are delighted that you were pleased with your stay with us. We appreciate your compliments about our spacious suites and central location. We certainly look forward to welcoming you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2018

This is a nice place, but the "double sofa bed" was utterly unfit for sleeping. We left feeling disappointed and honestly a bit cheated. We stayed in a 1BR Sutton Suite. The "sofa bed" mattress was about 3-4 inches thick and ragged. We could feel the springs easily and the whole thing sagged toward the middle and squeaked with every movement. We are a family of four and booked this as a room to sleep four. However, it was impossible to relax or sleep comfortably on the "sofa bed." This property should not advertise a room as suitable to sleep four when one of the beds is so awful. The property also gave us two towels and no bed pillows for the sofa bed. We had to request both, which were delivered just fine. But these should be provided without asking for a booking of four people. We paid over $500/night for this room and think that such a rate warrants more comfort and unrequested service.

The property is well located, convenient to food, drinks and sights. It is generally well appointed.

Room tip: Avoid the "sofa bed"
Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank McCoolzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel, responded to this reviewResponded 21 August 2018

Dear Guest,

Thank you for sharing your recent stay experience in La Grande Residence at the Sutton Place Hotel Vancouver.

Please be assured that we have taken note of your feedback on the sofa bed. Thank you for bringing this to our attention, we will be sure to look in to this.

Once again, thank you for your comments. We value your business and hope to welcome you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018 via mobile

Room at La Grande Residence exceeded expectations- two bedrooms with 1.5 bath, kitchen, living, and dining area. Very comfortable for the duration of our three night stay!

I would definitely book a return stay if I was in town with the family again.

Date of stay: August 2018
Trip type: Travelled with family
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel, responded to this reviewResponded 10 August 2018

Dear Guest,

Thank you for choosing to stay with us at the Sutton Place Hotel Vancouver. We appreciate you taking the time to share your recent stay experience in La Grande Residence. We are delighted to hear that we have exceeded your expectations and are honored to become your hotel of choice in Vancouver. We look forward to welcoming you and your family back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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