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“Great hotel and location”

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La Grande Residence at the Sutton Place Hotel
Ranked #58 of 92 Hotels in Vancouver
Certificate of Excellence
Reviewed 25 June 2017

We stayed 2 nights (post cruise) and we loved the "apartment". Clean, nice kitchen with amenities and very comfortable. We were on the first floor and the bellman told us that they were renovating from the first floor up. So I don't know what the upper apartments were like.
The balcony view not so good, but that's okay; you could at least go out on the patio. Convenient to shopping, restaurants and the Hop/On Hop/off Trolley across the street. The Concierge was so accommodating in checking us in for our flights home and we purchased our Trolley tickets from him. WiFi was to purchase. We did not use the restaurant in the Hotel. Would definitely stay here again.

Room Tip: We were on the first floor and room faced the side street. .so it can be noisy.
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  • Stayed: June 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Teslatech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel, responded to this reviewResponded 29 June 2017

Dear Guest,

We are delighted to learn that you had a wonderful stay in La Grande Residence at The Sutton Place Hotel Vancouver! We are committed to service excellence and we truly appreciate your compliments for our Concierge team. We value your business and look forward to welcoming you back soon.

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29 - 33 of 269 reviews

Reviewed 21 June 2017

We are a family of 5 and booked this hotel based on its ratings, location and the fact the it offered 2 bedroom suites.
The rooms are nicely decorated and it was great to have a kitchen in the room. The bedrooms though are on the small side and the bathrooms even smaller. Note that the 2 bedroom units only have 1.5 bathrooms - so one shower only, which for 5 people does become hard when everyone needs to get ready at once. There is no washer/dryer in the room but there is a guest laundry with coin operated washers and dryers. There is a great IGA supermarket right next door which is a great bonus.
The location though is excellent and this hotel is certainly worth staying at.

  • Stayed: June 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Mackay280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel, responded to this reviewResponded 21 June 2017

Dear Guest,

Thank you for choosing The Sutton Place Hotel Vancouver. We are pleased to learn that you and your family had an enjoyable stay in La Grande Residence at The Sutton Place Hotel. Our 164 fully furnished one and two bedroom suites are extremely popular for both business and leisure travellers. We look forward to welcoming you and your family back to The Sutton Place Hotel Vancouver soon.

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Reviewed 8 June 2017

The "residence" side of the Sutton Place Hotel offers large rooms with kitchen, dining area and living room. While not luxurious like the Shangri-La or even the Pan Pacific, the Sutton Place Residence is an excellent value.

In addition to the nice rooms, it is in a great location. Next to the action of Robson Street, a short walk to Coal Harbour, False Creek, Granville Island AND Stanley Park. Right adjacent to the west end and also next to downtown. I would even say that BC Place and Rogers Arena are comfortably walkable. Restaurants - tons nearby at all price ranges.

Any downside? Nothing serious. No views, somewhat dated common space decor - not problems if you are out and about anyways.

  • Stayed: May 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Canucdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel, responded to this reviewResponded 9 June 2017

Dear Guest,

Thank you for taking the time to review your recent stay. We are pleased that you enjoyed our fully furnished suites and amenities in La Grande Residence at The Sutton Place Hotel Vancouver. We hope you may also consider staying in one of our luxurious guest rooms in the hotel tower for your next visit. We value your business and look forward to welcoming you back soon.

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Reviewed 4 June 2017 via mobile

We arrived in Vancouver the night before our cruise and had been looking forward to our stay. We had a one bedroom suite with a kitchen, dinette, living room, balcony and a very nice bathroom. We were very happy with our accommodations and the customer service we received from the reception desk and the concierge. We are planning to return for a week long visit and will definitely stay here again.

Stayed: June 2017, travelled as a couple
Thank Phonecia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel, responded to this reviewResponded 9 June 2017

Dear Guest,

Thank you for choosing La Grande Residence at The Sutton Place Hotel Vancouver.
We are delighted to hear that you had an enjoyable stay and are planning to stay with us again. We look forward to welcoming you back soon.

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Reviewed 24 May 2017

Perfect location for what we wanted to do in the city: Stanley Park, North Van, Granville Island, Robson Street, Chinatown, Gastown, etc. Easy to walk to Granville Island (using ferry crossing) and Robson Street. We had a car to go to other places but easy to get to from hotel using GPS. The suite had one king size room, dining area, fully serviced kitchen (fridge, stove, micro/convection oven, dishwasher, sink and cooking/eating utensils and dinnerware. Pull out sofa bed was a bit used and concaved in the middle of mattress. So not very comfy for two people as you rolled into the other person. King bed was extremely comfy. To the very picky eye, there was some small wear and tear on the room (eg. small stains on the ottomans, dull chopping knife, ironing board was missing nut on bold so it kept falling apart when opened, gobs of glue and dirty hand prints on wallpaper which was likely not cleaned up by installer). They quickly brought up extra towels and bedding for us when asked as we were five in the room.
We didn't use the spa or pool/gym areas but they looked nice and clean. Loved the fresh flowers in the lobby foyer. Found all staff to be polite and welcoming and helpful. We loved the dinner we had at the restaurant and we all agreed it was the best meal we have ever had. The service was impecible and very helpful in making our selections. Five stars plus for the restaurant!

Room Tip: Our room was facing Burrard St which is very busy. Never heard any noise from adjoining rooms or f...
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  • Stayed: May 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank L6823MVhollyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navid S, General Manager at La Grande Residence at the Sutton Place Hotel, responded to this reviewResponded 28 May 2017

Dear Guest,

Thank you for taking the time to share your comment in regards to your recent stay in La Grande Residence at The Sutton Place Hotel Vancouver. We are glad you enjoyed our convenient location, spacious rooms, and the dining experience at the Boulevard Kitchen & Oyster Bar. Thank you also for the compliments for our associates. We also value your feedback regarding some deficiencies in your room and the sofa bed. Please accept our apologies for any discomfort or inconvenience you were caused. We value your business and hope to welcome you back to The Sutton Place Hotel Vancouver again soon!

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Additional Information about La Grande Residence at the Sutton Place Hotel

Address: 845 Burrard St | at the Sutton Place Hotel, Vancouver, British Columbia V6Z 2K6, Canada
Region: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #58 of 92 Hotels in Vancouver
Price Range: ₹ 13,694 - ₹ 30,637 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — La Grande Residence at the Sutton Place Hotel 4.5*
Number of rooms: 164
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