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“Good value, great location” 4 of 5 bubbles
Review of Century Plaza Hotel & Spa

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Century Plaza Hotel & Spa
Ranked #44 of 90 Hotels in Vancouver
Kamloops
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Good value, great location”
4 of 5 bubbles Reviewed 24 April 2012

I booked this hotel through Hotwire for my daughter and I. It is one block from the Sutton Place, right beside St. Paul's Hospital, on Burrard. Close to Robson shopping, Granville and Yaletown. An older hotel but clean, large rooms, ours had a kitchen. Parking is half the price of hotels elsewhere in the area.

Room Tip: Chose the north side of the hotel, view is of Robson and mountains. Other side is the hospital, can...
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  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank pickypatKamloops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,215 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (473)
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Sidney
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

If Vancouver BC is your destination, you'd be hard pressed to find a better, more central, well priced hotel. Close to all of the downtown attractions and every area of interest is walkable...handy including the Robsonstrasse shopping area, sports arenas etc.etc.etc. Unfortunately our visit was to meet a specialist at the hospital next door. The staff could not have been more courteous and helpful. The restaurant food was very good, service attentive. Parking was on site too, although we had to pay the usual Vancouver rates, it was nice to know that secure parking was available on site.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BrutusJoey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

Two nights here in a King Bedded Suite - Heaven.... the views from the 28th floor were amazing.. Beautiful comfortable bed, full efficient unit.... would recommend highly.

Room Tip: A roomy hotel, very chic and beautiful. The staff were fantastic and efficient, extremely friendly a...
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  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Frenchies2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limerick
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

Overall very pleasant stay. The majority of staff were nice (from the receptonists to the servers and the cleaning ladies), except prehaps the receptionist who checked me out. I stayed for 12 nights so i felt that i should have been asked how my stay was and should have even gotten a thank you for payment but no. The deposit they request is new to me. it wont be back in my credit card for 5 working days which is inconvenient, is this the norm in Canadian hotels?
Bathroom flooded on me twice but it was dealt with switfly, except the floow was left soaking wet.
Lobby nice and relaxing but i was not too enamoured with the food in the restaurant. I ate there 3 times and found the food to be nice but not worth the price. the view from the room was amazing- and bed was very confortable. Shower was nice and powerful. Kitchenette nicely stocked for my needs. Liked the pool and steam room. Cafe was ok. Very strong coffee and on my last visit had to wait 15 minutes for my coffee. Apart from these small things, really enjoyed my stay mainly due to majority of wonderful staff that i encountered. Vancouver was a special place and would love to revisit and if i do, i would stay in the hotel again

  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Patrick27Limerick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Century-Plaza-Hotel, Guest Relations Manager at Century Plaza Hotel & Spa, responded to this review, 23 April 2012
Dear Patrick,

Thank you for taking the time to write a review of our hotel! I'm glad you were able to experience all of our amenities, and that you enjoyed your room and the exceptional views we offer!

Just to clarify about the deposit, upon check-in we authorize a credit card for the amount of the stay, plus a little extra to cover any extra incidentals such as room charges. This is not a deposit, it's only an authorization so nothing is actually charged. Depending on your bank, they may or may not hold the funds for a certain amount of business days. This is standard practice throughout the US and Canada.

I'm so sorry about the challenges you had encountered along your stay. I've since had our maintenance team take a look at your room and fix any issues.

I've also passed along your comments to our food and beverage departments for review. We serve premium illy coffee in our cafe which sets us apart from the bigger competitors. We do offer an arrangement of coffee for those guests who wish to have a milder taste. It's definitely out of the norm to wait 15 minutes to be served, however. We aim to serve all of our guests within just a few minutes. We're really sorry about that!

Thanks again for your kind comments. We're glad you enjoyed your stay and really look forward to having you back as our guest once again.

Best regards,

Marshall
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
campbell river
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 April 2012

clean, centrally located and "very" friendly competent staff. nice little iga market just two
blocks down for a grocery run and close to a couple of beer and wine/liquor stores if you
are on foot. wouldn't hesitate to book there again! you get the very pleasant spa aroma
when entering the lobby which was nice!

  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Terry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Century Plaza Hotel & Spa

Property: Century Plaza Hotel & Spa
Address: Century Plaza 1015 Burrard St, Vancouver, British Columbia V6Z 1Y5, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Vancouver
#35 Romantic Hotel in Vancouver
#38 Family Hotel in Vancouver
#41 Business Hotel in Vancouver
Price range (per night): ₹ 6,067 - ₹ 14,021
Hotel Class:3.5 star — Century Plaza Hotel & Spa 3.5*
Number of rooms: 240
Official Description (provided by the hotel):
The Century Plaza Hotel & Spa is a landmark destination hot spot right in the centre of downtown Vancouver. From its award winning amenities including a world class spa and comedy club, to the kitchen equipped suites featuring spectacular ocean, mountain and city views, the family owned and operated Century-Plaza Hotel & Spa has implemented sustainable practices such as its 'Green Initiative' Program as well as the 100% Chemical Free Commercial Cleaning System reducing our carbon footprint to provide guests with the wonderful home away from home ambiance. ... more   less 
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Also Known As:
Century Plaza Vancouver

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