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“Great rooms and value” 5 of 5 bubbles
Review of Delta Hotels by Marriott Vancouver Suites

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Delta Hotels by Marriott Vancouver Suites
Ranked #31 of 90 Hotels in Vancouver
Certificate of Excellence
Tampa, Florida
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great rooms and value”
5 of 5 bubbles Reviewed 29 July 2012

Stayed here 3 nights prior to taking a cruise to the inside passage. Nice location near gaslight district (restaurants, night life). Walked to cruise ship with luggage (roller bags). Rooms are large (2 rooms). Ours had a refrigerator and a liquor store is across the street to save a few $. We upgraded for $35 per night to the executive floor (called something else bu same difference). Provides complimentary breakfast in the business lounge with GREAT views of the city from an outside deck. Has a reasonable bar and restaurant. Absolutely no problems or complaints.

Room Tip: The views and breakfast from the upper floors are worth the upgrade cost
See more room tips
  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank cyantist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan M, Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 1 August 2012
Thanks for the 5 star review!! Our location is definitely convenient for access to many areas of the city. Hopefully you can come back and enjoy the views again in the near future.

Bryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,265 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (279)
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South Bend, Indiana
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 28 July 2012

We stayed here two nights and truly loved this hotel. It was a great location right in the heart of downtown Vancouver, blocks to the water and only a couple steps from Gastown. We upgraded to the Signature Club and enjoyed ALL it had to offer. The view was great from the signature club floors and the cost difference was worth it for the evening reception and morning breakfast. We loved sitting outside on the 21st floor drinking our coffee overlooking downtown close enough to the water to see the float planes coming and going. Both were impressive and the staff in the signature club was fantastic. The front desk staff was also extremely helpful and so nice. The only complaint that keeps this from being a 5 rating is the parking. It was expensive ($33/night) and difficult to get to the first time due to the one way streets. Overall - we would stay here again for sure.

  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank m s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan M, Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 1 August 2012
Thank you for review. I'm sure our colleagues in the Signature Club will enjoy your comments and I'm positive they enjoy the view just as much as you did. Hopefully we see you again soon.

Bryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Missouri
Level Contributor
332 reviews
180 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 bubbles Reviewed 28 July 2012 via mobile

The Delta is in a convenient part of downtown and it was easy to walk to the convention center and the many shops and restaurants. The lobby is small with 3 small checkin "stands" instead of the typical counter or desk. Staff were all friendly and helpful. My room had two large windows but no view - just part of the building. However, it was nice to have some natural light.

The bathroom was huge with modern lighting and decor. The toilet was elevated, like a handicapped size, which could be uncomfortable for shorter people. The sink was shallow with no plug, so don't expect to fill the basin. The sink counter was in the corner and had an interesting curved design which I kind of liked. Ordinarily I want a functional bathroom, not stylish, but this design was fine. The shower was flawed in that the showerhead was the handheld kind on a hose attachment, and the mounting bracket was low (maybe 6 feet), making taller people have to bend down to get under the water. But if you want to remove and use it as a handheld, then you might like it. Towels weren't too fluffy but adequate, and shampoo and soap were quite nice.

The suite part of the room had a chair, lampstand, and work table. I had free Internet, both wired and wireless, which were both fast with no dropout. In fact, this was the best hotel Internet service I've had in a long time. A large TV can be swiveled to face either the chair or the bed. The closet had a safe and the only flaw was that the closet doors were large and swung out into the room, blocking access to the bathroom door (which likewise was large and swung out).

I found the bed to be slightly too firm but probably suitable for most. The pillows were high-quality and I slept well. There were 3 elevators to get to the rooms and they operated fine as long as you have your key card out to slide and quickly punch your button. I didn't make it to the fitness room but my friend said it was ok. We had breakfast one morning which was expensive (well, it's Vancouver after all) but surprisingly high quality - eggs Benedict, omelets, etc. Service was poor, though, which was strange considering it wasn't crowded and it's a small space. Another night we had some drinks in the bar where the service was much better. However, the bartenders had not heard of a gin gimlet and I had to explain how to mix it (and they still did it wrong with too much lime juice).

I took the train from the airport when arriving ($7.50) but because I had a very early flight I took a cab back because I didn't want to risk the train's not running or taking too long in the middle of the night. The cab was expensive ($36 including tip). If this is your first time in the Vancouver airport, be aware it's large with lots of walking. It took over 30 minutes before the bags started arriving. And the lines for customs each way were long. So plan on a good 90 minutes between the time your plane lands and arriving at your hotel.

The Delta Suites were high-quality and I didn't have any of the problems mentioned in other reviews. Lots of hotels to choose from in the convention center area, but definitely take a look at the Delta.

Stayed July 2012, travelled on business
Helpful?
1 Thank Craig D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan M, Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 1 August 2012
An incredible review; thanks so much Craig. We are pleased to hear that you enjoyed the hotel and location so much. We will pass on your comments about the restaurant and bar to our Food & Beverage Manager. Thank you for the feedback.

As for the Canada Line, the schedule is very regular and applies 7 days per week. The first train from the Waterfront Station to YVR is at 4:48am every day. Trains are every 6-7 minutes in the morning and in my experience are 99% of the time on schedule (track maintenance can change the that). Feel free and check with any of our team members to confirm the schedules. It will save you a lot of money in transportation.

Thanks you again for your comments!
Bryan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 27 July 2012

We stayed here for three nights and it was great. From the moment we walked to the front desk we received a warm welcome and excellent service. The room was great, perfect for a family (our daughter loved her separated sleeping quarter). The room was quiet, clean, comfortable, and close to everything. We loved our stay.

Room Tip: I asked for a quiet room and it was. It did not fact the street and I never heard a peep!
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  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank karens60750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLDeltaDVS, Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 28 July 2012
Thank you for sharing your comments about your stay with us. I am happy to hear that your daughter enjoyed her separate sleeping quarter. We hope to see you in the future.

Salesh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SW Ontario
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 27 July 2012

My husband and I stayed at the Delta for three nights before a cruise. We took advantage of a special they were running for the Signature Club upgrade and felt that it was well worth it. We had a club floor room and access to the club lounge, with continental breakfast each morning and snacks each afternoon.

From my initial phone call to confirm our reservation to check-out, the staff was friendly, helpful, and professional. Being welcomed with warm chocolate chip cookies was a pleasant surprise and very nice touch.

We arrived early but our room was ready for us, which we greatly appreciated. The room was spacious, clean, and comfortable. The bed was also very comfortable and since I since sleep with earplugs, I slept well each night. My husband did mention that the air conditioning (or something) was quite loud at night, but he was able to sleep through it. The room was turned down each night with chocolate truffles and bottles of water on our night stands, another very nice and greatly appreciated detail. The wifi (currently free) worked well. I do have one criticism about the room - the air vents really need a good cleaning, especially the one that was in our bathroom. There is a lot of dust built up in them and I found that my allergies would start acting up once we'd spent any amount of time in the room.

We did a lot of exploring during our time in Vancouver and we found that the hotel was in a good location for most things. It was very convenient to downtown, Gastown, and Canada Place. We actually walked to Canada Place on the day of our cruise and saved the cab fare. We also walked to Stanley Park, though that may be too far if you have mobility issues.

One tip, if traveling to Vancouver by air: the Canada Line Sky Train runs from YVR to the Waterfront station, which is within easy walking distance to the hotel and is much cheaper than a taxi or shuttle. We did this both coming and going, without issue. Don't worry, you'll see lots of other people pulling luggage around downtown and on the Sky Train. You won't look like a fool, I promise!

Overall, we had a very pleasant stay at the Delta and wouldn't hesitate to recommend it. We also wouldn't hesitate to return.

Room Tip: Get the Signature Club upgrade - high floor, free wifi, and access to the club lounge make it worthw...
See more room tips
  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CanuckAndie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan M, Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 1 August 2012
Thank you for the great review! Signature Club is always our most popular room type. Having access to the private lounge on the 21st floor is a great convenience for those that would like a quick breakfast in the morning or even a snack before dinner in the evening.

I will pass on your comments regarding the air conditioning and air filters to the engineering team. We want to ensure that allergies will not be affected do to preventable circumstances.

Hopefully we will see you again in the near future!

Bryan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delta Hotels by Marriott Vancouver Suites

Property: Delta Hotels by Marriott Vancouver Suites
Address: 550 West Hastings Street, Vancouver, British Columbia V6B 1L6, Canada (Formerly Delta Vancouver Suites)
Region: Canada > British Columbia > Vancouver > Gastown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Luxury Hotel in Vancouver
#22 Romantic Hotel in Vancouver
#28 Business Hotel in Vancouver
#30 Family Hotel in Vancouver
Price range (per night): ₹ 8,905 - ₹ 19,909
Hotel Class:4 star — Delta Hotels by Marriott Vancouver Suites 4*
Number of rooms: 225
Official Description (provided by the hotel):
Delta Vancouver Suites is an all-suite hotel located in the heart of downtown Vancouver and within a block of the Canada Line rail system. Delta Vancouver Suites is within walking distance to many local attractions including Stanley Park, art galleries, theatres and Rogers Arena and BC Place Stadium. The hotel is within minutes of the Vancouver Convention Centre, the city's central business district and government offices. Enjoy shopping the Granville Street mall, Robson Street and take in the vibrant dining scene and nightlife of Gastown and Yaletown. ... more   less 
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Also Known As:
Delta Vancouver Hotel Vancouver
Delta Vancouver Suites Hotel
Delta Hotel Vancouver

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