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Reviewed 4 weeks ago

Travelling as a party of 4 this was our first visit to Canada we were 2 couples celebrating special wedding anniversaries.
What a great Hotel The St Regis Hoel was!! In total we stayed in 5 hotels throughout Canada - The St Regis was by far the best.
I must mention Juan & jess On check in, they went above and beyond making our visit most memorable and enjoyable.. Breakfast was great,, service outstanding, beds were so comfortable we didn't want to leave them!!
What a Hotel you made our visit to Vancouver very special - thank you St regis until we return x

  • Stayed: September 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank readingrose881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STregisVancouver, General Manager at St. Regis Hotel, responded to this reviewResponded 4 weeks ago

Thank-you very much for your kind review and for sharing such a special occasion with us. We are very proud of our team and the efforts they make to ensure that all our guests feel warmly welcomed and that every stay is memorable. We're so pleased that you enjoyed your visit with us.

Please don’t hesitate to contact me if you have any other comments about your stay you wish to share. We hope to see you again should your travels bring you back to Vancouver.

Warm regards,
Jeremy Roncoroni
General Manager, St. Regis Hotel
info@stregishotel.com


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2018

My spouse and I stayed at the St. Regis last week for a surgery of mine in Vancouver. We had originally booked the hotel so we could return to rest there after the surgery, but my date and time was moved to the following morning at 6AM.

The staff were very understanding and accommodating to our 5AM checkout. They even prepared a box of continental breakfast items for my spouse as we will have missed breakfast hours that morning. The manager left a handwritten note in our room for us upon arrival to reach out to him if we needed anything. I'm not sure if everyone gets a note or not, but it was a nice touch.

The room was spotlessly clean, and very comfortable. We were facing the street, but it was surprisingly quiet all night, which was nice. The best parts were the comfortable pillows and linen, and the heated tiles in the bathroom. It was a bit confusing on how to turn the bathroom fan on, as there was no switch in the bathroom for it. The rooms were designed to be eco-friendly, so it turns out the fan switch was with the main control panel for the room.

We will definitely return to the St. Regis, hopefully for fun next time and not surgery, so we can stay longer!

  • Stayed: October 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank ashjohnstondesign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STregisVancouver, General Manager at St. Regis Hotel, responded to this reviewResponded 4 weeks ago

Thank-you very much for your review and for choosing our hotel for your Vancouver stay. We are an independently owned and operated hotel and we are pleased to be able to offer our guests the sort of personal "small hotel" service--including a flexible cancellation and change policy--which helps us make sure that our guests get the most out of their visit, whatever the reason.

We wish you a speedy recovery and hope to see you again for a more recreational visit in the future!

Warm regards,
Jeremy Roncoroni
General Manager, St. Regis Hotel
info@stregishotel.com

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Reviewed 16 October 2018

Spent nearly a week at the St. Regis. Location: great. We walked throughout the downtown area and were near so many places we wanted to visit. Next door was one of the best restaurants—Gotham. 2 blocks and we were on the rail system to the airport. Breakfast was good. Smiles and help from the staff was always there. Rooms were like many older hotels—a bit small but manageable. Rooms well kept clean and were updated. Parking available, if needed.

Stayed: October 2018, travelled as a couple
Thank 532juanmanuelc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STregisVancouver, General Manager at St. Regis Hotel, responded to this reviewResponded 4 weeks ago

Thank-you very much for your your kind words about our hotel. We are so pleased that you enjoyed your stay with us and that you were able to get out and explore Vancouver using our hotel as home base. Our staff take great pride in sharing their recommendations and favourite places with our guests.

I invite you to contact me if you have any other comments about your stay you wish to share. Thank-you for choosing the St. Regis Hotel Vancouver.

Warm regards,
Jeremy Roncoroni
General Manager, St. Regis Hotel
info@stregishotel.com

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Reviewed 16 October 2018 via mobile

A great hotel and fabulous location coupled with attentive staff. A boutique hotel and it does hit the high notes on all counts including a great sports bar attached to the hotel with fabulous food. A 5 min walk to gastown a thirty min walk to Stanley park 20 mins to Granville island and 10 mins to Chinatown you couldn’t be better placed. Only downside is a room at the front isn’t that protected from sound and a street cleaner jet washing the side walk at 7:30am for an hour wasn’t a welcome wake up call when we were trying to have a lie in.

Stayed: October 2018
Thank Alex H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STregisVancouver, General Manager at St. Regis Hotel, responded to this reviewResponded 4 weeks ago

Thank-you very much for your kind words about our hotel. Our team takes great pride in making sure that every stay is memorable and we strive to accommodate all requests from our guests. We encourage anyone who wishes to request things like a room facing away from the street or on a higher floor to let us know at the time of booking so that we can do our utmost to accommodate.

Please feel free to contact me if you have any other comments about your stay you wish to share. Thank-you for making us part of your visit to Vancouver.

Warm regards,
Jeremy Roncoroni
General Manager, St. Regis Hotel
info@stregishotel.com


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Reviewed 15 October 2018

I must say this hotel is wonderful. It is in the center of Vancouver, walking distance from many tourist items. The staff is really exceptional and are knowledgeable about their city. Our room was exactly as pictured.

  • Stayed: October 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STregisVancouver, General Manager at St. Regis Hotel, responded to this reviewResponded 4 weeks ago

Thank-you very much for taking the time to share your review of our hotel. We are an independently owned and operated hotel and reviews like yours are a great reward for all the work our staff do to make sure that all our guests feel warmly welcomed during their stay. We're so pleased that you enjoyed your visit.

Please don’t hesitate to contact me if you have any other comments about your stay to share. Thank-you for choosing the St. Regis Hotel Vancouver.

Warm regards,
Jeremy Roncoroni
General Manager, St. Regis Hotel
info@stregishotel.com


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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