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“Extremely Convenient”

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Westin Grand Vancouver
Ranked #30 of 89 Hotels in Vancouver
Certificate of Excellence
Arizona
Level Contributor
279 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
“Extremely Convenient”
4 of 5 bubbles Reviewed 25 July 2012

We stayed one night pre-cruise. Great location of you are heading to restaurants on Hamilton.
Vancouver is very walkable - especially when weather is good. Very close to stadium and areana (3 blocks). On the same block is a wine/beer/liquor store (to the left) and a small but well stocked supermarket. We leveraged both. Our suite was on upper floor - go high to avoid potential street noise. Also was a small refridge and microwave and wetbar. Inetrestting city views - lots of condo terraces and buildings to check out. We did a nice stroll to Gastown. Also a bit up Robson. We'd return for another stay - unless we are overly tempted by the Westin Bayshore. $35-$40 taxi ride from airport.

Room Tip: Book high room - ask about kitchen set up
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kwtaper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, 31 July 2012
Dear kwtaper,

Thank you for your review of the hotel, we are happy to hear that your enjoyed your stay with us. The location is ideal when getting around Vancover, just a short walk to so much good stuff!

I sincererly hope that the temptation to try elsewhere fades and you return to us on your next Vancouver visit.

Sincerely,
Bryce Beatty
General Manager
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1,671 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (404)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Alberta
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 24 July 2012

I splurged this time and got a room with a balcony. Worth the money. I love the location and feel of this hotel. Love the pool and decor. There is a couple of the staff I could do without but there are so many nice people that work here I don't let that ruin my stay.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LeanneAlberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, 31 July 2012
Dear LeanneAlberta,

Thank you for returning to the property and I'm very happy that you enjoyed your balcony suite as well as our location and feel.

I'm so sorry that there are some members of our staff that did not fulfill your expecations. If you wish I would love to hear more, please feel free to contact me directly at bryce.beatty@westingrandvancouver.com so that I can ensure any future stay are as wonderful as possible.

Sincerely,
Bryce Beatty
General Manager
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Ka'anapali, Hawaii
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 July 2012

Fifth time at this hotel, every time I am just more and more impressed. All staff is amazing/friendly, from your bellman, front office, housekeeping and the two bartenders that look like twins. Great location/nice rooms! I spend about 70 nights a year in city hotels, this is defiantly one of my favorites. Until next time.

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MauiJetsetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, 31 July 2012
Dear MauiJetsetter,

Thank you for your comments, as a return guest to our hotel, and a person who spends so much time every year in city hotels (I'm sure you've seen it all), your review of us is so appreciated. All our staff are very glad to hear that we are one of your favourite properties and that we will be seeing you again soon.

Sincerely,
Bryce Beatty
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 23 July 2012

We had a king suite. Good amenities. Incredibly comfortable bed. Doing construction work nearby. Although we were on 22nd floor, we could hear the noise from the construction site at 8:00 every morning. As expected, the staff were helpful; most of them were quite friendly. Surprisingly, the concierge, although helpful, was not as welcoming as she should have been. Perhaps, she was having a bad week. There is a grocery store next door. The prices were unbelievably high. Nonetheless, the location on Robson was very good. We just might stay at this hotel again.

  • Stayed July 2012, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelertj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, 23 July 2012
Dear travelertj,

I'm glad to hear that for the most part your stay with us was quite positive. However, I do want to apologize for both the noise as well as the mediocre service by the Concierge. She is a fantastic member of our team, and after speaking with her regarding this comment she wanted me to try and have you reach out to us at bryce.beatty@westingrandvancouver.com so that she can convey how sorry she is for not providing you with the outstanding service we are known for.

I'm happy that you will look to stay with us again, and I hope to hear from your directly.

Sincerely,
Bryce Beatty
General Manager
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Glasgow, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 22 July 2012

Wonderful central hotel. Room was very spacious for two adults, teenager and 10 year old.
Large sofa bed in lounge that was very comfortable and that we folded away each day.
Very comfortable bed in bedroom. Large bathroom with a large separate shower cubicle.
We had dinner in the 'hidden restaurant' which was really nice and service very good.
We walked around a lot of the city from here as its very central.
Floor to ceiling full wall windows allowed a great view of the city from our 26th floor.
Would recommend to singles, couples and families.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AWish_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, 23 July 2012
Dear AWish_12,

Sounds like you had a really nice family vacation all the way from the UK! I'm so glad that we were your hotel of choice while in Vancouver and that we were able to provide you with such a great experience, from the food, to your comfort, to the views, and our location.

We hope you can make the trip again soon, thank you for sharing your experience.

Sincerely,
Bryce Beatty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Westin Grand Vancouver

Property: Westin Grand Vancouver
Address: 433 Robson Street, Vancouver, British Columbia V6B 6L9, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Robson Street
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in Vancouver
#24 Business Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#32 Family Hotel in Vancouver
Price range (per night): ₹ 13,873 - ₹ 32,542
Hotel Class:4 star — Westin Grand Vancouver 4*
Number of rooms: 206
Official Description (provided by the hotel):
Located in the heart of one of British Columbia's most exciting cities, the all-suite Westin Grand, Vancouver boasts easy access to all of the city's best shopping, restaurants and attractions. ... more   less 
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Also Known As:
Westin Grand Vancouver Hotel Vancouver
Westin Vancouver
Vancouver Westin

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