Washed our laundry in the so-called laundry room and ended up with the smell of dead fish in our clothing and suitcase. Wrote a very cordial e-mail and also called to see what could be done to make up for our wrecked clothing and suitcase. The initial phone call to a female named Judy was pleasant and helpful but the follow-up to a male manager was rude and insulting. He basically called me a liar and said that there was no way that the smell of dead fish could have ended up in our articles. We will never stay there again and would advise anyone thinking of using this hotel to find some place else that treats people with respect!!
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