Lobby was freezing cold. Desk Agent had space heaters set up around her to keep her warm. Our room was freezing cold and the bathroom was a disgusting, dirty, moldy room with an unusable shower. We were told that after 9pm if we needed anything we needed to dial 0 and talk to onsite management. All that happened when we phoned to complain that there was no hot water was a loop that told us over and over again how to leave a message on our room phone. I asked to speak with management when we checked out and the morning front desk agent couldn't get in touch with them either. About the only good thing I can say about this place is that we didn't have to worry about bed bugs or other creepy crawlies...it was too cold for anything to be able to survive!
- Official Description (provided by the hotel):
- Only Oceanfront Accommodation in Nanaimo; Watching Sun-Rising on your bed; BBQ facility; All Unit full kitchen; Oceanview Balcony. ... more less
- Reservation Options:
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- Also Known As:
- Waterfront Suites And Marina Hotel Nanaimo
- Moby Dick Oceanfront Nanaimo
- Waterfront Suites And Marina Nanaimo, Vancouver Island