We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (195)
Filter reviews
195 results
Traveller rating
64
39
31
22
39
Traveller type
Time of year
LanguageAll languages
64
39
31
22
39
Show reviews that mention
All reviewswhiskey barhalibutgas fireplacewhile visiting friendsunderground parkinghotel restaurantfridge and microwaverooms are nicespent one nighteggs benedictclean hotelcomfy bedwhiskeysrutherfordcoast
Filter
Updating list...
16 - 21 of 195 reviews
Reviewed 16 September 2017 via mobile

"I'm the Maytag washing machine. I make things clean, clean, clean!"
The staff here could use one of these. Carpets were dirty and the room had a distinct aroma.
Great you have a nice whisk(e)y bar and are cigar friendly, but damn, pay the staff to vacuum.

Stayed: September 2017, travelled as a couple
1  Thank Dan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017

The hotel itself is outstanding. The gardens and surrounding area all well kept right down to the bunny's. Great staff,Lovely Hotel,Beautiful scenery.
Every employee was polite and courteous and the food was fantastic. I would recommend this venue to anyone and definitely will be staying here again!

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank scotttaylor7871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2017 via mobile


I stayed here with my dog while visiting friends in Nanaimo... the hotel was recommended to me by a local. Yes it could use some updating (its pricing is average so I'm not sure why people would expect opulence), but it's clean, comfortable, and my ground floor room was huge! I had everything I needed... the in-room coffee was great, and the high pressure shower was particularly delightful. Best of all was the staff and their friendly, welcoming attitude towards my dog. The gentlemen on check-in and check-out were both so lovely and friendly, even pulling the resident front desk dog-on-duty into the office when necessary to accommodate my dog's unexpected grouchy attitude. I didn't use the bar or restaurant, but it was nice to have fridge and microwave in my room for late night snacks and wine. The location is great for dog walks too. Would definitely stay again. Thank you to the friendly staff.

Stayed: September 2017, travelled solo
Thank Eva V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2017

Stayed here for 1 night before heading to the ferry. Never stayed before but was pleased. Disappointed that the hotel restaurant isn't open of Monday's so had to go elsewhere for a meal, but thankfully a couple restaurants were close by within walking distance. Underground parking was handy to keep vehicle safe and secure, and out of the hot sun

  • Stayed: August 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank sambrooks1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2017 via mobile

The hotel was very tired and needs updating but the worst part was the fellow at the front desks! Basically we wanted to leave early they said they couldn't refund which was fine but he then turned around and let two of the families cancel at no charge. I told him he can't do it for one and not the other. After what was a already bad stay and I had to ask him several times for the managers telephone number he finally gave it to me. Very poor customer service we will never stay there again!

Stayed: July 2017
5  Thank Sakamotofamvaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews