Of all the hotels I have ever stayed in, and thats alot, I have never been greeted by a more aggressive person that the manager/owner of this facility. I was greeted by a lovely friendly girl on Saturday afternoon and I took a room. She informed me of the free breakfast which was the main reason i stayed there. The room was average but clean. The next morning I went for my free breakfast and there was a car in the manager spot outside but the place was closed. It was 7:20 am. I rang the bell several times and no one answered so I left the hotel without checking out. Several hours later I returned to check out and I told the manager what happened. He told me that breakfast was at 7:30 am. I said that at 7:20 the lights were still off and he started getting upset telling me that "he didn;t care"! I was shocked by his lack of concern for my plight. He began getting very aggressive by standing up and coming towards me! He then said he will -- kill me! I told him that if he keeps coming i am going to call the police! We exchanged words and I asked him for my receipt which I was paying for by visa. He wouldnt give it to me! After several minutes he finally gave it to me and I left. The next day I called Howard Johnsons on their toll free number expecting that they would take my complaint very seriously! Turned out, they didnt care at all! After 2 weeks of no return call, I called again and was told that there was nothing they could do for me! Shocking! I implore you.......NEVER EVER go to this hotel!!!!!!!!!!!
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- Also Known As:
- Howard Johnson Kelowna Hotel Kelowna
- Howard Johnson Kelowna Okanagan Valley