Perhaps we caught the lady in reception having a bad day but first impressions count for a lot. She was not exactly welcoming. This was not helped by the confusion surrounding our expedia booking which turned out to be no more than a reservation, so we ended up having to pay directly with the hotel. Despite swiping my credit card and preauthorising payment I felt uneasy when the staff then insisted that they photocopy it. I have rarely come across this and it made me wonder whether I looked untrustworthy (and likely to do a runner with my wife and two kids) or if the hotel had been stung many times before. As I said, this was not the welcome I had expected. The deluxe 1 br kitchen suite was adequate for our stay, if a little small. It was no fault of the hotel but unfortunately our room was at the back of the property and the neighbouring college students decided to have a backyard party until the early hours, so we didn't get a great deal of sleep. The gentleman at checkout was professional enough but our overall impression was clouded by the checkin by a lady who either had a bad day or has the wrong personality for customer service. If staying in Kelowna again we would probably look at other options.
- Official Description (provided by the hotel):
- Walk to Gyro beach or swim in the indoor or outdoor pools; At the Siesta Suites, you are in the midst of Kelowna’s best. Surrounded by wineries, walking trails, shopping, and golf courses, your 100% non-smoking and 100% pet free suite is perfect for your family and friends. For your convenience all suites feature full kitchens with large sitting areas; many with private bedrooms. Additional amenities include gas bbq’s, fitness centre, sauna, and plenty of relaxing patios, decks and green space and free wireless internet. Leave your car and enjoy the many shops and sights in the pedestrian friendly streetscapes of our neighborhood. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia and Booking.com so you can book your Siesta Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Siesta Hotel Kelowna
- Siesta Suites Kelowna, Okanagan Valley