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All reviews best westerns courtyard area hot breakfast tower room breakfast was excellent shopping and restaurants breakfast staff the breakfast area the ground floor up to date comfortable beds free breakfast excellent stay would definitely stay here again enjoyed my stay central location one night stay
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Reviewed 18 May 2016

We stayed at The Best Western Plus in April for a ball tournament after having stayed at the Holiday Inn Express across the street last Summer. During that stay, we often found ourselves in the Best Western Pub in the evenings, so we knew that the Best Western was where we would like to stay as a team next time we had a tournament in Kelowna. We found out that many other teams/groups had the same idea. The hotel was smokin' busy. If you're offended by boys playing hockey in the hallways some noise due to a bunch of people being in the same place at the same time, this hotel might not be for you. However, if you can handle a little mayhem, and you like a decent quality breakfast, clean, comfortable rooms and excellent service at a decent price, then I think you'll like the Best Western Plus.

  • Stayed: April 2016, travelled with friends
    • Location
    • Rooms
    • Service
Thank TOMBASIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 19 May 2016

Thank you for your terrific review. I am happy to know that you enjoyed your team weekend with us and found all our services and amenities, including the Pub, to be excellent. As one can expect, some weekends are busier than others; some weekends are busy with teams and other weekends just busy with leisure travelers. The overall design of the hotel allows for a lot of people to be within, yet not feeling overly busy. Generally a great vibe and feeling within the hotel.

Thanks again for sharing your comments and we'll look forward to welcoming you back in the future.
Best regards,
Rosemary Paterson, General Manager

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Reviewed 18 May 2016 via mobile

We had a great stay here! The facility is up to date, well cared for and a pleasure to stay in. The Business Center was very much appreciated as was the staff's help in doing some urgent business. A great map of Kelowna was available as was all the help getting around Kelowna we needed. The breakfast bar was very good with a great variety of food. The Cornerstone Grill across the entranceway was very welcoming, had good food and we enjoyed our meal very much. A good job considering it had just opened.

Stayed: April 2016, travelled as a couple
Thank LParis2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 19 May 2016

Thank you very much for your wonderful review. I am so pleased that you enjoyed your stay with us and our friendly team was able to assist you to finding your way around Kelowna. That's wonderful that you were able to enjoy our new "Cornerstone Grill" restaurant that the Hotel is now running: the menu is excellent with many choices from homemade breads, burgers, pastas, pizzas, steaks, seafood and wonderful signature dishes, plus a healthy kids menu! With our excellent Chef and Pastry Chef, we are making as much as possible in house and with fresh ingredients from local farms!

Thanks again and we'll hope to welcome you back on your next visit to Kelowna.
Sincerely,
Rosemary Paterson, General Manager

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Reviewed 18 May 2016

Excellent staff. Service is impeccable. Clean lobby, well set up for seniors with handicap parking spaces. Very good security throughout. Tower rooftop needs work. Right on a major route on Hgwy 97A. Recommended

Room Tip: Ask for what you want, preferably a reservation as they are a busy hotel
  • Stayed: May 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank thewhip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 18 May 2016

Thank you very much for your terrific review. I am pleased to know that you enjoyed your stay with us and found everything to be clean and well maintained. I'll be certain to check the rooftop and investigate any issues.

Thank you again and we'll hope to welcome you back on your next visit to Kelowna!
Sincerely,
Rosemary Paterson, General Manager

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Reviewed 17 May 2016 via mobile

We stayed @ this hotel over the Mother's Day weekend. It was very clean, nicely furnished and updated. We had a ground level room with a patio in the courtyard wich was very nice since we had family come to visit us. I would definately recommend this hotel to anyone staying in the area.

Stayed: May 2016, travelled with family
Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 18 May 2016

Thank you kindly for your review. I am so happy to know that you and your family enjoyed your stay with us over the Mother's Day weekend and had the opportunity to have family come and visit you at the hotel and relax in the courtyard setting.

Thanks again for sharing your comments. We'll hope to welcome you back on your next visit to Kelowna.

Best regards,
Rosemary Paterson, General Manager

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Reviewed 17 May 2016

We had a really nice room on the 2nd floor of the original section. Clean as they can be and nothing out of place. Staff were very friendly and the breakfast staff very attentive. Good quality breakfast included.

Room Tip: Ask for #259....Jr Suite at a great price.....others in our party paid same for regular room.
  • Stayed: May 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this reviewResponded 18 May 2016

Thank you very much for your lovely review. I am happy to know that you enjoyed all aspects of your stay with us and found the team members to be friendly and helpful.

Thanks again for sharing your comments. We will look forward to welcoming you back on your next visit to Kelowna.

Sincerely,
Rosemary Paterson, General Manager

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