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“Rude!”

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MacQueen's Manor Bed & Breakfast
Ranked #4 of 9 Kamloops B&B and Inns
Reviewed 15 February 2015

We always send an email before we book to confirm availability and price.
We sent an email to these owners and got an arrogant reply.
Our email only asked for availability and price for a certain date.
Their Website lists 3 rooms.
We requested the Blue Room.
This was the reply we received:
"I'm not sure why you have requested the "Blue Room" as we now have only 2 rooms available. Our "Rose Room" and our "Pink Room". We have closed off our "Blue Room" and presently use it as our bedroom."
All I was asking for was availability for a room that was on their website.
We would not have even known it existed if it wasn't on the website.
Also, website says prices for double occupancy are $85 - $115.
Email said $125
I did not expect to be made to feel stupid.
We have travelled around the world and prefer to stay at B&B's.
This is the first time we have ever received a reply that so totally turned us off.
All she had to do was tell us the room was not available.
I have done a lot of reviews over the years but I don't think I have ever had such a negative experience to document.
Actually, I don't think I have ever written a bad review.
If this was the way she treated us before we even arrived, I cannot imagine how we would have been treated as guests.

Room Tip: Don't choose the Blue Room unless you want abuse!
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  • Stayed: February 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank 137bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (60)
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6 - 10 of 60 reviews

Reviewed 13 October 2014

Our family (and some of our friends we bring along) have stayed at this B & B several times. Our visit always begins with prompt email communication between Pat and Sam to assist with our stay. Pat and Sam are "people" people - they are very welcoming, very sociable - and they express a sincere interest in our visits - always wanting to make our visits more comfortable. The breakfasts they make are excellent, gourmet and fulfilling! Their home is impeccably clean with all amenities provided. The spacious rooms are well prepared and there are always welcome baskets, chocolates and sherry. The wifi was speedy on all occasions when we used it. This accommodation is well-suited for families, couples or groups travelling together. Our children really enjoy how pampered they are when they visit MacQueen Manor - little care packages or goody bags are always provided for the children. The location is quiet and handy - sufficient parking as well. We highly recommend this bed and breakfast which provides excellent value for the price. Thanks Pat and Sam for your continued hospitality. Marianne

  • Stayed: October 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank WeFour2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2014

We spent two nights at MacQueen's Manor. They are wonderful hosts, and she is a gourmet
cook. The breakfasts were a delight. We like B&B's, and tend to stay in ones where
we have a good experience.

We enjoyed the lively conversation with our hosts. They gave us a good perspective on
all things Canadian.

Room Tip: The room on the first level is preferable as it has a sitting area.
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank Ladypilot10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

This was certainly different. A beautiful home with a difference put together by Pat and Sam who are a wonderful couple and made us all very welcome. The rooms are beautiful, we stayed in the blue room on the ground floor and had plenty of space and the added advantage of a kitchenette area. The breakfasts were amazing and Pat loved to bake giving us home cooked muffins at breakfast, (even catered for my gluten free diet which was very much appreciated). Sam's presentation of the fresh fruit at breakfast was a work of art. We had use of a beautiful lounge and terrace area. A B & B we would highly recommend.

Room Tip: All the rooms were excellent. Spoilt for choice.
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  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SouthportRaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2013

This was a unique place to stay, full of dolls and pretty things that all women like, pampered is the word here Pat and Sam make sure you enjoy your stay and love to bake for you and like a good chat especially at breakfast, The attention to detail is extraordinary in a B&B wherever you sit there is a book or a doll or something of interest to catch your eye, rooms are comfortable with all the "stuff" you need and more. A large patio outside to view the scenery or take a walk to the local pub serving good food and a selection of beers on tap. We stayed two nights to break our journey from Jasper to Whistler and again TA gave us another gem. If you are the social type, then this is for you, if not, find a Motel.

Room Tip: The blue room is downstairs (no lifts) and very spacious, we had the pink room, very comfortable but...
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  • Stayed: September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tony186332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about MacQueen's Manor Bed & Breakfast

Address: 1049 Laurel Place, Kamloops, British Columbia V1S 1R1, Canada
Region: Canada > British Columbia > Kamloops > Aberdeen
Amenities:
Hotel Style:
Ranked #4 of 9 B&Bs / Inns in Kamloops
Price Range: ₹ 2,807 - ₹ 5,613 (Based on Average Rates for a Standard Room)
Number of rooms: 3

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