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“A little removed from town”

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Coast Kamloops Hotel & Conference Centre
Ranked #2 of 55 Hotels in Kamloops
Certificate of Excellence
Calgary, Canada
Level 6 Contributor
125 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“A little removed from town”
Reviewed 6 January 2012

I was just there for the night and found it comfortable, if somewhat isolated from entertainment/dining options. As a result, your dining choices are limited to the hotel's ORA restaurant. The food's OK, but a dining choice would have been nice. Of course, when there's little or no competition, the prices get a little steep too. We had some difficulty on a couple of occasions tracking down wait staff to seat and/or serve us.
My room was passably clean and was comfortable and the hotel's atrium rather a nice touch. One wing of the hotel is undergoing renovation but that doesn't appear to be affecting operations. Free wireless internet is a plus, but their "business centre" was less than adequate. The conference centre downstairs is a bit of a rabbit warren. Don't know what they were thinking there, when they laid that out.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Calgary68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela T, Director of Sales at Coast Kamloops Hotel & Conference Centre, responded to this review, 23 January 2012
Thank you for taking the time to share your thoughts regarding your January stay with us. I have passed along your comments with regard to seating and service delays to Ora’s Restaurant Manager to rectify. My apologies for any waits you endured. With regard to dining options we are within walking distance of a few options other than Ora, such as Ric’s Grill, Tim Horton’s, On the Rocks Pub and Five Guys Burgers & Fries. If you had the option of a longer walk or a 2 minute drive there are also others such as East Side Mario's & Milestones. The menus for Ora Restaurant Lounge are currently being redeveloped and will be available on their website if you want to check back sometime in February to see their latest fare. I cannot put the link in due to TripAdvisor guidelines, but if you Google Ora Restaurant Kamloops Menus, it should come up.

My apologies if you were disappointed with our temporary business centre. We recently reopened our new lobby in December after an extensive renovation and are awaiting our designer’s final plans on the business centre area to take it to completion. The complimentary wireless is also another of the recent improvements to the hotel, so I am happy to hear it was a positive addition for your stay with us
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (201)
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English first
Kelowna, British Columbia, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 November 2011

My husband and I are very quiet people. When we arrived at the hotel, my husband noticed a dent in the wall of the hotel room. Not thinking nothing of it, as we assumed it would have been reported by the chambermaid staff when they had cleaned after the previous guests. To our shock, when we received our next visa statement we noticed an extra $250+ charged from the hotel (over and above the stay). They had not contacted us. We contacted them and they said they were charging us for the damage they had found in the room. WE DID NOT DO THE DAMAGE! They would not believe us and refused to take the charges off. We don't know if it was the previous guests or the cleaning staff, but it was not us! This has never happened to us in any other hotel. I would never stay again! I would not recommend this place to anyone! The room was clean besides the damage, but the beds were not comfortable as well. We stayed in 2010

  • Stayed December 2010, travelled with family
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
3 Thank Heather P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela T, Director of Sales at Coast Kamloops Hotel & Conference Centre, responded to this review, 3 August 2013
This review does not belong to the Coast Kamloops property. It is from the Best Western Plus, but somehow ended up on our page. I advised Tripadvisor, but all they did was remove the response from the GM of the Best Western Plus. Every time I report it to Tripadvisor they do not help in removing it. I don't know what to do about it other that to leave this explanation here. Thank you!
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Hope, Canada
Level 5 Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 7 November 2011

Ok, so the rooms are spacious & clean; somewhat outdated with the florescent lighting in ceiling around the room. The furniture & linens, paint etc. have been updated. however, the gap under the door that let streaming light in from hallway was annoying, so was the voices coming through the ventilation grate above our bed. We asked to update to a city view and was charged an additional $10.00, SO not worth it since the hotel is really out of the city sight line and you look down on top of the Aberdeen Mall & some of Sahali if you stand at the window since there is no where else in the room to look outside from. The courtyard and Ora restaurant was the nicest part of the hotel. The dinner buffet was pretty good with salmon, pork, sushi & every other choice under the sun. Aside from that, we'll stay somewhere else next time & maybe come for the food at Ora.

Room Tip: Rooms facing pool & courtyard are noisy.
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  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Noelle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angelatasker, Director of Sales at Coast Kamloops Hotel & Conference Centre, responded to this review, 9 November 2011
Thank you for sharing your candid opinions Noelle. I am sorry to hear that your stay was disturbed by the space under the door to the hallway and the ventilation system. Thank you for bringing this to our attention for our review. That coupled with your disappointment with the view is very unfortunate. The view can be quite fabulous on the view side, but a lot of that is weather dependent. If the valley is clouded in, as it has been in recent days, then you are correct that the immediate area is the extent of the view. It is disappointing that you do not intend to return to us. However if you do decide to visit us in the future, we would appreciate if you would share any concerns with the front desk, so they can work toward an immediate resolution for a comfortable stay. I am relieved that the room size and cleanliness were satisfactory and that you enjoyed Ora's buffet in our atrium area. We do hope you change your mind in the future and return once our extensive updates are complete. I believe you will be pleased.
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Abbotsford, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 November 2011

Even though the hotel is under a much needed renovation, our stay was quiet and comfortable. We always stay here when we travel to Kamloops. Wifi was up and worked great, no problems.

Room Tip: Ground floor, pool side room is the best for families.
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  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ljkabby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angelatasker, Director of Sales at Coast Kamloops Hotel & Conference Centre, responded to this review, 9 November 2011
Thank you so much for your return visit to our property. Your repeat business and opinions are immensely appreciated. I am glad to hear you utilized the new Wi-Fi and enjoyed the service quality. We look forward to welcoming you back for your next visit and hope you enjoy the magnificent changes coming with the completion of our current renovations.
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Canada
Level 4 Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 15 October 2011

Never stayed at a hotel in Kamloops so had a look at the reviews. This seemed to rank near the top and similar price range to a couple other better than average chain hotels.

I dont get it...aside from the nice courtyard and lounge there really isnt anything above average about this place. The rooms are well below average for this price and look about 30 years old. The room reminded me of the discount 2 storey motel rooms....Tv had like 8 channels...Wifi not available period. Reviews and rating on tripadvisor seems to be quite accurate but this one isnt and Im not sure how people could place this at the top of the list based on quality and the price.

Stay at one of the newer chains being built in the area...they looked new, modern and what you would expect for this price range...

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sab30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
angelatasker, Director of Sales at Coast Kamloops Hotel & Conference Centre, responded to this review, 16 October 2011
Your comments are appreciated. I am sorry if you were disappointed with the current décor, television channel selection and lack of wifi access. These are all things we are currently working to improve. While the property has seen various updates since its establishment back in 1989, we are currently in the process of phase one of three phases, which will see a complete overhaul of the property. As you may or may not have noticed, the second wing of the property, across the atrium, was closed as well as the standard hotel lobby. Both are undergoing the updates right now. The wireless internet has been contracted at this point and we are just awaiting the install. Lodgenet television is also on the way to enhance your viewing selection. I hope you do come back in the spring and request to try our updated rooms for your comfort. We will still offer the nice courtyard and lounge at that time. Thank you for taking the time to share your thoughts.
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Additional Information about Coast Kamloops Hotel & Conference Centre

Property: Coast Kamloops Hotel & Conference Centre
Address: 1250 Rogers Way, Kamloops, British Columbia V1S 1N5, Canada
Phone Number:
Region: Canada > British Columbia > Kamloops
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Kamloops
#5 Best Value Hotel in Kamloops
#8 Business Hotel in Kamloops
#12 Romantic Hotel in Kamloops
Price range (per night): ₹ 7,596 - ₹ 10,557
Hotel Class:3.5 star — Coast Kamloops Hotel & Conference Centre 3.5*
Number of rooms: 202
Official Description (provided by the hotel):
With 9 million dollars in renovations completed in 2013, the property offers a freshly updated full service property. This green hotel uses geo-thermal technology & is 4 Green key rated. Enjoy staying in one of the 202 spacious hotel rooms or suites which each include a microwave and mini-fridge. Rejuvenate in the indoor atrium/courtyard with natural salt water pools. Relax in the hot tub, exercise room or sauna. Convenient on-site cold beer, wine & spirits store. Located near shopping, theatres & restaurants. Fantastic dining offered in the hotel at Romeo's Kitchen & Spirits. Sip something refreshing and enjoy the incredible city & river views from the patio overlooking the valley and the city of Kamloops. Complimentary parking, local calls, and wi-fi are all included for your convenience. ... more   less 
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Also Known As:
The Coast Kamloops Hotel And Conference Centre
Kamloops Towne Hotel
Best Western Kamloops
Kamloops Best Western

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