I have stayed at this property during business trips on several occasions. It is one of the nicer places in Kamloops and easily the best place on the north side. It's close to the airport, has an attached White Spot restaurant and plenty of parking. Rooms are good and still look new although they are lacking in some of the more modern conveniences like USB outlets and connections for the TV.
The lobby is spacious and staff is friendly. Check in is always smooth; I'm usually in my room within 5 minutes at the most. This particular visit they were having the carpets cleaned which wasn't a big deal as obviously they need to keep the place clean.
I went to the stairwell to head out in the evening and noticed that the carpet cleaners had left hoses coiled up in the landing of the stairwell. To me this is an obvious fire hazard. I went to the front desk and suggested they speak with the carpet cleaners and the hazard they had left. With the brightest, cheeriest smile the agent said "it's okay, they are coming back tomorrow to clean". There wasn't even the slightest realization that you shouldn't leave tripping hazards in stairwells, especially overnight.
Thankfully nothing happened and admittedly there was a minuscule chance that any problems would occur. However, that's not the point. I hope this review triggers some training with staff and vendors as to the importance of fire safety. I've attached pictures if there is any doubt about my claim of hoses in the stairwell.
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- Also Known As:
- Holiday Inn Suites Kamloops Hotel Kamloops