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All reviews fridge freezer rockies tour comfortable stay walk into town beds were comfortable indoor pool large room stayed here for two nights downtown jasper tubs skiing elk
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Reviewed 14 October 2018

The room was very clean and quiet even though there were a lot of groups staying. The room was very warm and had loads of lights which was so much nicer than having one stark overhead light. The hotel is set back a street from the main road which makes it very quiet but still close enough to walk into town within 10-15 minutes. Sabina looked after us so well in the restaurant. I had the most enormous salad ever with delicious guacamole and sour cream in a taco shell and the second nigh we had the ribs which were so tender and tasty.

Stayed: September 2018, travelled as a couple
Thank MarkandSal39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElisabethB2506, Manager at Lobstick Lodge, responded to this reviewResponded 2 weeks ago

Thank you very much for the kind comments. We are delighted that you enjoyed your stay and we certainly hope to host you again in the near future.

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Reviewed 13 October 2018

The location of this hotel is about a 10 minute walk to Jasper Centre. Staff were friendly, but busy at times. There was a new small coffee/breakfast/sandwich takeaway shop near the entrance to the hotel - very good. Our room was down stairs with ground level at the base of the window. There was a large sitting room/kitchenette which, although clean, needs upgrading. The bathroom was very clean and the bedroom had two comfy double beds in it. The rooms had two large tvs. The restaurant served tasty food and we had our first taste of Pochin - chips, cheese and gravy - excellent!

  • Stayed: September 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank tonybh321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElisabethB2506, Manager at Lobstick Lodge, responded to this reviewResponded 2 weeks ago

Thank you for choosing the Lobstick Lodge. We are happy to hear you enjoyed your stay as well as beautiful Jasper. We hope to welcome you back again!

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Reviewed 11 October 2018 via mobile

We booked this hotel thru A la Carte. We were given the wrong check in time, which was 3:00pm. The correct check in time was 4:00pm. And they hold that time without any leeway. The hotel has a dated look and needs some TLC. Front check in staff were not the friendliest. Our room was 348. The room was clean, the bed comfortable, and the bathroom acceptable. TV had satellite issues at times but otherwise, fine.
Because we were staying a week, we needed to do laundry. You need to get tokens to use from the front desk, and you need to give them Canadian cash or USA cash to get them. The laundry room was a huge disappointment. There were 2 washers and 2 dryers. One washer was not operating and all machines were filthy and very nasty. I took pictures.
The floors were filthy also. There was no reason for this, as the cleaning staff did a good job on the rooms. Why no one cleaned the laundry area is beyond me. No excuse. Only because we needed our clothes washed immediately, I used these filthy machines. And I intended to rewash them at home.
The exit and entry side doors weren’t unlocked as stated on the door. Inconvenient. And there is no key given to guests.

Stayed: October 2018, travelled as a couple
1  Thank nykaren54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElisabethB2506, Manager at Lobstick Lodge, responded to this reviewResponded 2 weeks ago

Thank you for your feedback. Your comments are regarding the guest laundry have been forwarded to our Housekeeping Department to follow up on. We are glad to hear that you found your room to be clean and the bed comfortable. Thank you again and we look forward to welcoming you back on your next visit to Jasper.

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Reviewed 7 October 2018

Very clean and comfortable, a little outdated. Great laundry and cafe. Good location short walk to Main Street. The food in the restaurant was very good quality, we had breakfast and dinner here, very nice.

Stayed: September 2018, travelled with friends
Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElisabethB2506, Manager at Lobstick Lodge, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay and we hope to welcome you back on your next visit to Jasper.

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Reviewed 6 October 2018 via mobile

Pretty ordinary place
Beds need to be renewed place needs renovation
Huge rooms bonus
Kitchen outdated
My pet hate is nasty polyester stepping covers way too hot and not healthy. Sofa sagging
Shame it’s in a nice town but overal sorry to have to give it a negative wrap

Stayed: October 2018, travelled as a couple
Thank FlockyJocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ElisabethB2506, Manager at Lobstick Lodge, responded to this reviewResponded 2 weeks ago

Thank you for sharing your comments. Please accept our sincere apologies for failing to meet your expectations. Your comments will be taken into consideration as we continue to improve our product.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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