We booked this hotel thru A la Carte. We were given the wrong check in time, which was 3:00pm. The correct check in time was 4:00pm. And they hold that time without any leeway. The hotel has a dated look and needs some TLC. Front check in staff were not the friendliest. Our room was 348. The room was clean, the bed comfortable, and the bathroom acceptable. TV had satellite issues at times but otherwise, fine.
Because we were staying a week, we needed to do laundry. You need to get tokens to use from the front desk, and you need to give them Canadian cash or USA cash to get them. The laundry room was a huge disappointment. There were 2 washers and 2 dryers. One washer was not operating and all machines were filthy and very nasty. I took pictures.
The floors were filthy also. There was no reason for this, as the cleaning staff did a good job on the rooms. Why no one cleaned the laundry area is beyond me. No excuse. Only because we needed our clothes washed immediately, I used these filthy machines. And I intended to rewash them at home.
The exit and entry side doors weren’t unlocked as stated on the door. Inconvenient. And there is no key given to guests.More
- Free Wifi
- Free Parking