I did not have the greatest experience at the Matrix Hotel last week while attending meetings. The service in the lounge was very slow. The reservation department had me checking out one night sooner than I was supposed to be. I had grabbed a Starbucks coffee (which is located in the base of the hotel but has an outside access) and was quickly accosted by a hotel staff member when I was heading back to the meeting room. They stated it was strictly against policy to take outside food into the meeting rooms. I wasn't willing to accept that and took it in anyways. The last thing was that the sheet on my bed was not fitted on the mattress and each morning I woke up to discover I was lying directly on the exposed mattress as the sheet had pulled off.
- Official Description (provided by the hotel):
- Matrix Hotel’s luxurious surroundings highlight the urban lifestyle of downtown Edmonton. All Matrix guestroom rates are inclusive of Deluxe Continental Breakfast, Evening Wine Tasting, Parking, High Speed and Wireless Internet Access, Business and Fitness Centre Access, Local and Calling Card Telephone Access. The hotel is conveniently situated within walking distance of light rail transit, the Legislative Assembly of Alberta, major corporate office towers, boutiques, restaurants, entertainment and Edmonton’s incredible river valley park system. Naturally inspired by elemental design, Matrix combines the sleek sophistication of custom-designed furnishings with the simplistic beauty of natural materials to produce an environment that is both elegant and serene. The Lobby features rich soft grey and black leather seating and dazzling two story stone fireplace with water feature. A dramatic floating staircase leads you from the Lobby to our Hospitality Suite also featuring a second cozy fireplace and outdoor glass terrace. Interesting artifacts punctuate warm hues of silver, pewter and platinum throughout the Hotel’s public spaces. ... more less
- Reservation Options:
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- Also Known As:
- Matrix Hotel Edmonton, Alberta