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All reviewsfull size fridgefire pitgreat hotelcomplimentary breakfastcomforts of homethe sofa bedwest edmontonhome away from homebreakfast baryogurtdouble treegreat amenitieswould definitely stay here againrooms are spaciousparking lotstaying at this hotelexcellent stay
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Reviewed 9 August 2018

Beds were way to soft and lumpy. Bad sleep. But if you like really soft beds then place is excellent.
Staff friendly.
Clean room.
Breakfest good. Better coffee than at double tree but then i dont like starbucks coffee.

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank soledesire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dmorrow2017, General Manager at Home2 Suites By Hilton West Edmonton, Alberta, Canada, responded to this reviewResponded 10 August 2018

Thank you for the feedback regarding your recent stay with us. I am sorry to hear that you found the comfort of our beds not to your comfort level, although judging by your comments you enjoyed the interaction with our team and the offerings at breakfast including the coffee which we are delighted to hear. Thank you again for your review as we strive to improve on our customer satisfaction, we hope you will consider us again in the future.

From your HOME2 Family take care!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2018

The room was great for the value. We were there on a weekend so there was no room service (you call call for it, we opted not to by choice). Make sure you park on the side by the main road or in front of the front doors in a lit area. We parked on the back (side) of the hotel and were broken into as well as another family that was parked nearby (no fault of the hotel). Pool was great. Breakfast was decent for a free breakfast. Not much for hot options, and the same everyday, but still good value.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank 859sammyl2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cody L, Executive Housekeeper at Home2 Suites By Hilton West Edmonton, Alberta, Canada, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your experience regarding your recent stay at Home2. We are thrilled that you enjoyed your stay and hope that you felt at home during your time here. We apologize for the break in. We do our best to create a presence in our parking lots by having our building keeper staff do rounds. Our breakfast is also an extended continental breakfast and so hot options are not available. But we do have items like waffle maker, steel cut oatmeal and premade gourmet breakfast sandwiches to add some substance to the line. Once again, thank you for your feedback and for choosing Home2. We look forward to seeing you on your next trip to Edmonton.

Until next time, take care! From your Home2 family.

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Reviewed 6 August 2018

This hotel was okay the location is great and it's nice to have the kitchen for meals. The mattress was uncomfortable and the pet fee of $50 is excessive. The breakfast is very good. The pool was nice and the pool maintenance guy was very friendly and patient while we waited to use the pool.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank EBrooke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cody L, Executive Housekeeper at Home2 Suites By Hilton West Edmonton, Alberta, Canada, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your experience regarding your recent stay at Home2. We are happy that you enjoyed your stay and hope that you felt at home during your time here. We apologize for the pet fee but it is standard with all Home2 locations. It is a charge per stay not per night. As Home2 is an extended stay style of hotel it has been designed for the guests who come with their furry family who stay with us for a while. We apologize if you were here for a short time and this did not accommodate you. Once again, thank you for your feedback and for choosing Home2. We look forward to seeing you on your next trip to Edmonton.

Until next time, take care! From your Home2 family.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2018

I booked this hotel based on online reviews. My expectations were exceeded, especially the staff. Every staff member was very friendly, helpful and efficient - I felt they really appreciated me staying there and wanted to make sure I enjoyed my stay.

  • Stayed: July 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank DonYuen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cody L, Executive Housekeeper at Home2 Suites By Hilton West Edmonton, Alberta, Canada, responded to this reviewResponded 4 August 2018

Thank you for taking the time to share your experience regarding your recent stay at Home2. We are thrilled that you enjoyed your stay and hope that you felt at home during your time here. Our staff will be happy to hear that their efforts made a difference for your stay! Once again, thank you for your feedback and for choosing Home2. We look forward to seeing you on your next trip to Edmonton.

Until next time, take care! From your Home2 family.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2018 via mobile

We stayed for 5 nights. The employees were always friendly and greeted us with a smile. Checkin and checkout was fast and easy. Our room was very nice. Full refrigerator, microwave, dishes, silverware and coffee. Everything was clean and looked new. I wish we could have stayed longer. We saved money staying here and driving downtown. Breakfast was free and we had a good selection. Parking was free, too. We felt safe here. The saltwater pool was nice.

Stayed: June 2018, travelled as a couple
Thank Will2042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cody L, Executive Housekeeper at Home2 Suites By Hilton West Edmonton, Alberta, Canada, responded to this reviewResponded 20 July 2018

Thank you for taking the time to share your experience regarding your recent stay at Home2. We are thrilled that you enjoyed your stay and hope that you felt at home during your time here. Once again, thank you for your feedback and for choosing Home2. We look forward to seeing you on your next trip to Edmonton.

Until next time, take care! From your Home2 family.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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