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All reviews front desk complimentary breakfast south common shopping great place to stay pool and hot tub white spot hot items breakfast room comfortable bed fresh fruit easy access shopping and restaurants parking lot clean rooms excellent hotel other hotels room was large
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Reviewed 10 August 2018 via mobile

We arrived an hour and a half before check in time and had no issues checking in. The hotel is clean and bright still with a new feeling about it. The beds were very comfortable and the bathroom was clean and spacious.

Stayed: August 2018, travelled with friends
Thank cherylkarapita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2018

My room wasn’t cleaned the day after I stayed - housekeeping error. This didn’t bother me as much as the front desk staff member who told me tat it was because I “didn’t put the sign on my door requesting my room be serviced.” When I explained I didn’t have a sign, and wasn’t aware of the policy, I was told that I would need to contact housekeeping the next day or call the front desk when I wanted my room cleaned. I understand that mistakes happen, but I did not appreciate the front desk person being so unaware of basic hotel policies and making me feel like it was my fault

  • Stayed: August 2018, travelled with family
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Review collected in partnership with Hampton
1  Thank pinknorthernlights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farid J, General Manager at Hampton Inn by Hilton Edmonton/South, responded to this reviewResponded 10 August 2018

Dear pinknorthernlights

Thank you for taking the time to post your review on Trip Advisor with regards to your recent stay.

I do apologize about the inconvenience and frustration this occurred during your stay with us.

We certainly appreciate your business and your loyalty to the hotel and the brand.

I will certainly address this concern with the front desk agent and the housekeeping team.

On behalf of the team, we thank you for your business and look forward to welcoming you back to the hotel.

Regards,

Farid Janmohamed
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2018

I was in town overnight for a couple of meetings and to catch up with colleagues. While this hotel is in the south and my meetings were downtown, it is still very easy to get to and makes the rest of the city accessible. And for my return trip, it was close to the south side of the city. The room was good. The bed comfortable. Good pillows. Had to turn the air conditioning down, 20 Degrees C was a little cool, but the room adjusted quickly. Everything was good -- which is what I have come to expect at this hotel.

  • Stayed: August 2018, travelled on business
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Review collected in partnership with Hampton
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2018

Fantastic place to stay and staff are fantastic we really enjoyed our stay I would say that they could use larger screen tv in the king room but otherwise we would recommend this place to anyone any time

  • Stayed: July 2018, travelled as a couple
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Review collected in partnership with Hampton
1  Thank cgreen273624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2018

I love staying at this location, Staff treats me like a rock star.
I have been staying at this location a few times a month for a year now and I will always stay here if possible.
I love the location and have never had any problems with staff or the rooms. It is a very clean and quiet at this hotel,

  • Stayed: July 2018, travelled as a couple
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Review collected in partnership with Hampton
Thank clint504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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